Steven Liss
Willowbrook,IL
Summary
Dynamic Human Resources Generalist with 9 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within the operation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Generalist/Store Director
Standard Market
11.2017 - Current
- Duties include hiring and onboarding new employees, work with insurance brokers, ensure all local and federal labor laws are being followed, handle all workers compensation claims, manage the companies retirement plan, all federal and state reporting, and payroll
- In addition to that I also oversee the entire store. This includes 3 restaurants and a grocery store. I handle all employee conflicts, ensure all polices are being followed, and ensure all day to day operations are being carried out properly.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Answered employee inquiries regarding health benefits and 401k options.
General Manager
Pizza Hut
08.2016 - 11.2017
- Managed every aspect of the fast-paced restaurant, from hiring and training, to overseeing inventory, to organizing and administrating all business operations
- Managed to get the best HQSC score in the stores history.
Staff Trainer/Counter Control Operator
Bowlmor AMF
11.2013 - 08.2016
- I oversaw guest relations, directed the customer service team, assisted with all administrative duties, and was promoted to staff trainer to bring all employees up to the same high standards and create policy and performance consistency
Education
No Degree - Business Management
College of DuPage
Glen Ellyn, IL12.2019
HS Diploma -
Downers Grove South
Downers Grove, IL06.2013
Skills
- Fluent with G-Suite & Microsoft Office
- Proficient with various POS & HRIS systems
- Highly skilled at administrative, Logistics, management, and leadership tasks
- Excellent interpersonal and communication skills, both written and verbal
- Proven track record in coaching underperforming employees to become adept, skilled workers
- Employee Onboarding
- Policy Implementation
- Procedure Writing
- Recruitment
- ADP Workforce Now
- Payroll Processing
Certification
- Certificate in Supervision - College of DuPage 2017
- Certificate in Management - College of DuPage 2017
Timeline
Human Resources Generalist/Store Director
Standard Market
11.2017 - Current
General Manager
Pizza Hut
08.2016 - 11.2017
Staff Trainer/Counter Control Operator
Bowlmor AMF
11.2013 - 08.2016
No Degree - Business Management
College of DuPage
HS Diploma -
Downers Grove South
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