Steven Loney
Baltimore
Summary
Dynamic Lead Technician with a proven track record at Newpoint Services, excelling in safety compliance and troubleshooting. Enhanced team efficiency through effective work planning and prioritization, while mentoring junior technicians. Recognized for improving service quality and fostering strong relationships, ensuring compliance and optimal functionality in all operations.
Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.
Overview
12
12
years of professional experience
Work History
Lead Technician
Newpoint Services
07.2025 - Current
- Led training sessions for new technicians, fostering knowledge transfer and skill development.
- Facilitated team meetings to discuss project progress, challenges, and solutions.
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Lead Technician
Element 82
10.2024 - 03.2025
- Managed equipment maintenance schedules to ensure optimal functionality and reduce downtime.
- Implemented process improvements that enhanced team efficiency and effectiveness in daily operations.
- Performed detailed inspections on equipment, identifying potential issues before they escalated.
- Monitored inventory levels of tools and equipment, ensuring adequate supplies for operations.
- Executed safety protocols during equipment operation, ensuring compliance and employee safety.
- Provided technical oversight during equipment installations, ensuring adherence to specifications.
Utility Locate Technician
Stake Center
07.2019 - 10.2024
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Maintained optimal functionality of locating equipment through regular inspection, calibration, and maintenance activities.
- Demonstrated consistent professionalism while interacting with clients, coworkers, and the public when performing job duties in various environments.
Utility Locate Technician
Pro Comm Engineering and Locating Services
09.2018 - 02.2019
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Utility Locate Technician
USIC Locating Services
10.2015 - 09.2018
- Maintained optimal functionality of locating equipment through regular inspection, calibration, and maintenance activities.
- Demonstrated consistent professionalism while interacting with clients, coworkers, and the public when performing job duties in various environments.
- Collaborated with team members to share knowledge, troubleshoot difficult locates, and improve overall efficiency.
- Increased customer satisfaction by promptly addressing inquiries or concerns related to utility locates or markings.
- Assisted in reducing expenses associated with damaged utilities through meticulous attention to detail during the location process.
- Provided reliable service to clients by consistently meeting all deadlines and ensuring accurate locates were provided to prevent costly delays or damages.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Utility Locate Technician
UtiliQuest LLC
06.2014 - 09.2015
- Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
- Improved service quality by accurately locating underground utilities using specialized equipment.
- Streamlined project timelines by efficiently completing locate requests within designated time frames.
- Completed large-scale projects expediently through effective time management skills that allowed for simultaneous handling of multiple locate requests.
- Contributed to positive working relationships with local regulatory agencies by ensuring compliance with all applicable rules regarding utility location and documentation processes.
- Supported successful project completion with precise documentation of all locates performed and any issues encountered.
- Upheld a strong safety culture within the workplace by following company policies and procedures as well as local regulations pertaining to underground utilities protection.
- Conducted thorough site investigations to gather necessary data for accurate utility mapping and recordkeeping.
- Facilitated smooth project execution by coordinating with other utility locate technicians, construction crews, and management personnel to address any potential conflicts or issues related to underground utilities.
- Utilized advanced problem-solving skills to accurately identify complex underground utility configurations in challenging situations.
- Facilitated clear communication with construction crews, homeowners, and other stakeholders regarding utility locations and potential hazards.
Education
High School Diploma -
Kenwood
Baltimore, MD05.2010
Skills
- Safety compliance
- Blueprint reading
- Hospitality and accommodation
- Game strategy implementation
- Work Planning and Prioritization
- Issue resolution
- Troubleshooting
- Relationship building
- Written/Verbal communication
- Customer service
- Workload management
Timeline
Lead Technician
Newpoint Services
07.2025 - Current
Lead Technician
Element 82
10.2024 - 03.2025
Utility Locate Technician
Stake Center
07.2019 - 10.2024
Utility Locate Technician
Pro Comm Engineering and Locating Services
09.2018 - 02.2019
Utility Locate Technician
USIC Locating Services
10.2015 - 09.2018
Utility Locate Technician
UtiliQuest LLC
06.2014 - 09.2015
High School Diploma -
Kenwood