Steven Lopez
Azusa,CA
Summary
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Overview
12
12
years of professional experience
Work History
Janitor
Stater Brothers Markets
Azusa, CA
09.2022 - 09.2023
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Maintain janitorial supply inventory.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Shift Manager
Del Taco
San Dimas, CA
02.2012 - 01.2015
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
- Upheld company standards and compliance requirements for operations.
Education
High School Diploma -
Citrus College
Glendora, CA06-2002
Skills
- Floor waxing
- Excellent communication skills
- Polishing surfaces
- Chemical Handling
- Supply Management
- Safe Chemical Disposal
- Cleaning and sanitizing
- Floor Cleaning and Buffing
- Supply delivery
- Team motivation
- Strong leadership
- Food safety knowledge
- Complaint Handling
- Operational Efficiency
- Safe Food Handling
- Customer Service
- Reliable and punctual
- Reliable team worker
- Engaging personality
Affiliations
- I am a very dedicated father and husband. I have 4 children 3 are athletes. My youngest is only 4, so I have found a way somehow to balance out all my activities throughout the week.
Timeline
Janitor
Stater Brothers Markets
09.2022 - 09.2023
Shift Manager
Del Taco
02.2012 - 01.2015
High School Diploma -
Citrus College
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