Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Steven Losh

Stuarts Draft,VA

Summary

Proven track record of maintaining efficient office operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized with noted experience in management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

26
26
years of professional experience

Work History

Office Coordinator

Mike's Transmissions LLC
05.2020 - Current
  • Input data into spreadsheets and databases.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Coordinated and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Purchased and maintained office supplies.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.

Shift Manager

Eavers' LLC
06.1998 - 10.2019
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Oversaw loading and unloading of packages in warehouse.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Trained and mentored new employees to maximize team performance.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Supervised ongoing daily production phases.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Troubleshot equipment to reduce service calls and downtime.
  • Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Excelled in every store position and regularly backed up front-line staff.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied effective time management techniques to meet tight deadlines.

Education

High School Diploma -

Stuarts Draft High School
Stuarts Draft, VA
06.1997

Skills

  • Billing
  • Training and coaching
  • Customer Service Management
  • Appointment Scheduling
  • Customer Relations
  • Multitasking and Organization
  • Vendor Relations
  • Office Management
  • Decision-Making
  • Inventory Management
  • Microsoft Office
  • Staff Training
  • Data Entry

Additional Information

Playing and learning acoustic guitar for over 30 years.

Performing live music for 25+ years

Also have experience with mandolins.

Extensive experience in changing strings, polishing, and tuning instruments.

Extremely interested in learning more repair procedures and troubleshooting for multiple instruments.

Singing and songwriting experience.

Overall love of all things music.

Had an opportunity to open shows for Blake Shelton, Jimmy Fortune, The Lewis Family, The Wells Band etc.

Experience helping friends and family to find the right guitar to purchase to meet requirements.

If there are 24 hours in a day, I probably think about music/guitars 23 and a half of them. :)


Timeline

Office Coordinator

Mike's Transmissions LLC
05.2020 - Current

Shift Manager

Eavers' LLC
06.1998 - 10.2019

High School Diploma -

Stuarts Draft High School

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Steven Losh