Steven Loveless
Bellevue,NE
Summary
Dynamic Shift Lead at Taco Bell with a strong commitment to customer service and team motivation. Successfully implemented operational improvements that boosted customer satisfaction. Proficient in inventory management and conflict resolution, fostering a positive work environment while training and mentoring staff to uphold high standards of quality and safety.
Overview
2
2
years of professional experience
Work History
Shift Lead
Taco Bell
4801 L St, Omaha, NE 68117
06.2023 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on company standards and procedures.
- Managed inventory levels, minimizing waste and maintaining stock accuracy.
- Implemented operational improvements that enhanced customer satisfaction scores.
- Resolved customer complaints swiftly, promoting a positive dining experience.
- Monitored food safety practices to comply with health regulations consistently.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
High School Diploma -
Bellevue East
Bellevue, NE05-2024
Skills
- Customer service commitment
- Employee onboarding and training
- Guest service
- Team motivation
- Proficient in conflict management
- Workplace safety
- Team leadership
- Strategic task assignment
- Industry expertise
- Operations management
Languages
Spanish
Limited Working
Timeline
Shift Lead
Taco Bell
06.2023 - Current
High School Diploma -
Bellevue East