Detail-oriented Field Service Technician with extensive experience in installing, servicing, and troubleshooting Canon printer systems in diverse environments. Skilled in networking, hardware diagnostics, and customer support. Pursuing a bachelor’s in computer information systems focused on software programming and industrial technologies, aiming to transition into network engineering or automation roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Level 2 Felid Technician
Canon Solutions America
Roseland, US
02.2024 - Current
Installed, configured, and maintained VarioPrint 6000 Titan printers, managing 5 units and preparing for additional installations.
Troubleshot and repaired hardware, software, and power supply issues to optimize printer performance.
Level 2 Field Service/Installation Technician – Canon USA
Client: ArtScroll, Rahway, NJ – World’s leading Jewish printing company
Security Operations Center Operator
Doyle Security services
Parsippany, US
07.2023 - Current
Monitored and analyzed CCTV footage to detect and respond to security incidents.
Secured access to facilities for authorized personnel, maintaining safety protocols.
Secondary screening
Provided customer service support, addressing inquiries and resolving issues.
Customer Support
Shift Supervisor
Metro One Loss Prevention
Edison, US
06.2021 - 04.2023
Assisted customers with inquiries and product selections to enhance shopping experience.
Customer Support
Access Control
Secondary screening
Monitored and analyzed CCTV footage to ensure safety and security compliance.
Corporate Security Officer
Allied Universal
Lyndhurst, US
07.2016 - 09.2019
Monitored and analyzed CCTV footage to identify security breaches and improve response protocols.
Managed access control systems, ensuring adherence to security protocols and safeguarding premises.
Oversaw inbound and outbound Loading Dock operations, coordinating security measures and maintaining safety standards.
Production Assistant
Atlantic Records
New York, US
03.2014 - 11.2015
Transported camera equipment to ensure smooth production workflow.
Arranged tables and chairs for events to create optimal setup for attendees.
Education
Undergraduate Certificate - Computer Networking
DeVry College of Engineering & Information Science
New Jersey
12.2023
Skills
Installation and maintenance of high-end printing systems
Troubleshooting hardware, software, power supplies, and PLC-controlled modules (Technau Roll Feed)
Computer systems, network setup, and device configuration
Preventive maintenance and system upgrades
On-site technical support and client relations
Rapid learning, problem-solving, and independent work
Personal Information
Certification
Undergraduate Certificate in Computer Networking – Completed
Canon Solutions America Service Technician Training – VarioPrint 6000 Titan, imageRUNNER ADVANCE, Technau Roll Feed Modules
PLC / Logic Controller Training – Hands-on with Technau modules
Electrical Safety / OSHA Awareness Training – Workplace safety for electrical systems