Steven M
Independence
Overview
14
14
years of professional experience
Work History
Overnight Maintenance Associate
Cracker Barrell Restaurants
Independence
10.2024 - Current
- Maintained cleanliness and organization of work areas throughout the store.
- Utilized cleaning supplies and tools to uphold store hygiene standards.
- Followed safety protocols while operating machinery and tools on-site.
- Ensured that all common areas were clean and free from hazards at all times.
- Followed established safety protocols while performing repairs or working around hazardous materials.
- Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
- Ability to lift up to and over 50 pounds as necessary.
Dietary Aide/Dietary Cook
Sunterra Springs
Independence
02.2015 - 06.2024
- Served specific meals to patients with special dietary needs.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Cleaned and maintained the dining room during and after each meal service.
- Maintained routine meal schedules and serving times.
- Properly stored food and handled all inventory.
- Prepared therapeutic diets and meals, following oral and written instructions.
- Interacted with guests to obtain feedback on product quality and service levels.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment, and sanitation and safety issues.
- Changed and sanitized cutting boards, benches, and surfaces to avoid cross-contamination.
- Prepared meals in accordance with operational policies, food safety guidelines, and health code requirements.
- Monitored food temperatures to maintain food safety.
- Oversaw preparation and serving of more than 30 daily meals.
- Projected future needs to requisition food supplies, kitchen equipment, and appliances.
Assistant Manager
Dickeys BBQ Pit
Lee's Summit
09.2015 - 02.2022
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Completed inventory audits to identify losses and project demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Worked closely with customers to understand needs and resolve diverse issues.
- Oversaw daily operations, maintenance and administration of various properties.
- Assisted with hiring of new employees by verifying references and prior employment.
- Worked closely with store manager to maintain day-to-day operations.
Back up Cook/Lead Dishwasher
Cracker Barrel Restaurant
Independence
04.2012 - 08.2015
- Carried pans, kettles, and trays of food to and from work stations, stove, and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Chopped, diced, and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Prepared garnishes for later use in meal production.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Replaced clean utensils in storage bins for easy access.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Education
High School Diploma -
Fort Osage High School
Independence, MOSkills
- Relationship Building
- Problem-Solving
- Task Prioritization
- Food Preparation
Timeline
Overnight Maintenance Associate
Cracker Barrell Restaurants
10.2024 - Current
Assistant Manager
Dickeys BBQ Pit
09.2015 - 02.2022
Dietary Aide/Dietary Cook
Sunterra Springs
02.2015 - 06.2024
Back up Cook/Lead Dishwasher
Cracker Barrel Restaurant
04.2012 - 08.2015
High School Diploma -
Fort Osage High School