Steven Manns
Rio Rancho,NM
Summary
Innovative, mathematical and scientifically rigorous soon to be MS in data science graduate in April, 2024, MS in Geophysics graduate December, 2023. Significant supervisory and customer service experience to bring to the table from my years in the restaurant and oil and gas industries. With a team-oriented attitude, Extremely eager to contribute abilities in quantitative modeling and experimentation to the data science and geophysical communities around the world.
Overview
29
29
years of professional experience
Work History
Area Supervisor
Domino's Pizza
05.1995 - Current
- Managed inventory by ordering popular supplies in advance, ensuring 0 instances of reduced popular stock
- Conducted training events 10 times a year to provide staff with information on products, trends, and sales techniques
- Developed an incentive program to motivate associates to exceed sales targets, increasing ROI by 12%
- Coached employees on modern sales practices and customer service techniques, increasing productivity by 17%
- Implemented customer surveys at checkout and enforced changes based on feedback, increasing customer satisfaction by 29%
- Analyzed operational costs and designed annual sales targets, increasing revenue by 8%
- Coached 18 junior associates and staff members by conducting performance reviews, reducing turnover by 14%
- Overhauled employee training program to focus on personal development and manager training, increasing employee retention by 37% and overall ROI by 21%.
Statistics and Mathematics TA
West Texas A&M University
09.2016 - 05.2017
- Assessed students' learning to determine learning weaknesses and needs, successfully helping students perform 13% better in college algebra, pre-calculus, calculus, and statistics undergraduate courses
- Met with 30+ students per week through in classroom learning platforms or in a 1:1 setting at the tutor center
- Scheduled weekly appointments for students and set schedules for student statistics and math tutors
- Communicated with professors about curriculum and submitted reports 2 times per week to maintain up-to-date learning plans for students.
Software Support Specialist
Seismic Micro Technology
05.2008 - 03.2010
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Instructor of Physical and Historical Geology
South Plains College
01.2005 - 12.2006
- Guided students through historical and physical geology lectures
- Prepared students for weekly quizzes and major exams over the material presented
- Prepared students with daily laboratory projects and experiments.
Education
M.S. - Data Science
Eastern University
St. Davids, PA04.2024
M.S. - Geophysics
Texas Tech University
Lubbock, TX12.2023
B.S. - Mathematics
Texas Tech University
Lubbock, TX12.2004
A.S. - Mathematics
South Plains College
Levelland, TX05.2003
Skills
- Pandas
- Numpy
- Python
- R
- SQL
- Matplotlib
- Tableau
- Matlab
- Landmark
- SMT Geoscience software
- Geoprobe
- Maple
- Excel
- Powerpoint
- Openworks
- Seisworks
- Word
- Rave
- Petra
- Git
Timeline
Statistics and Mathematics TA
West Texas A&M University
09.2016 - 05.2017
Software Support Specialist
Seismic Micro Technology
05.2008 - 03.2010
Instructor of Physical and Historical Geology
South Plains College
01.2005 - 12.2006
Area Supervisor
Domino's Pizza
05.1995 - Current
M.S. - Data Science
Eastern University
M.S. - Geophysics
Texas Tech University
B.S. - Mathematics
Texas Tech University
A.S. - Mathematics
South Plains College
Projects
Tableau Data Analysis Project, Perform an analysis of the data and communicate the analysis using various charts, calculations, visualization formatting, a dashboard, and a Tableau story. R programming Data Analysis Project, Perform and analyze the data using R programming language and statistical modeling techniques. Python programming Data Analysis Project, Perform and analyze the data using Python, Pandas and Numpy programming languages and Matplotlib modeling techniques. SQL Data Analysis Project, database management using SQL. Machine Learning programming Data Analysis Project, Perform and analyze the data using Python, Pandas and Numpy programming languages and Matplotlib modeling techniques in advanced machine learning regression modeling.
Projects
Tableau Data Analysis Project, Perform an analysis of the data and communicate the analysis using various charts, calculations, visualization formatting, a dashboard, and a Tableau story. R programming Data Analysis Project, Perform and analyze the data using R programming language and statistical modeling techniques. Python programming Data Analysis Project, Perform and analyze the data using Python, Pandas and Numpy programming languages and Matplotlib modeling techniques. SQL Data Analysis Project, database management using SQL. Machine Learning programming Data Analysis Project, Perform and analyze the data using Python, Pandas and Numpy programming languages and Matplotlib modeling techniques in advanced machine learning regression modeling.
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