Steven Martinez
Colorado Springs,CO
Summary
Results-driven Sales Professional with extensive experience in revenue growth and client satisfaction. Expertise in building robust client relationships, utilizing product knowledge, and executing targeted sales strategies. Proven skills in communication, problem-solving, and time management, ensuring goal achievement in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
CED Colorado Springs
12.2015 - Current
- Engaged customers by providing product knowledge and exceptional service.
- Processed sales transactions accurately using point-of-sale systems.
- Developed relationships with clients to enhance customer loyalty and retention.
- Monitored sales floor for compliance with visual merchandising standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Harrison
Colorado Springs, Co.Skills
- Customer service
- Effective team collaboration
- Effective time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Store opening and closing
- Product sales
Timeline
Sales Associate
CED Colorado Springs
12.2015 - Current
High School Diploma -
Harrison