Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Steven Maryn

Annandale,VA

Summary

Dynamic and detail-oriented professional with experience at Maryn Consulting Inc. and Bestway Supermarkets. Proven ability in organizing and categorizing information, enhancing operational efficiency. Strong problem solver with excellent verbal communication skills, consistently delivering exceptional customer service and maintaining high standards of professionalism. Committed to improving processes and achieving team objectives.

Experienced with inventory management, ensuring stock levels and product freshness. Utilizes teamwork and communication to maintain organized and efficient store operations. Track record of providing excellent customer service and adhering to store protocols.

Overview

18
18
years of professional experience

Work History

Grocery Clerk

Bestway Supermarkets
11.2007 - 11.2017
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Stocked shelves efficiently, ensuring products were organized and easily accessible for shoppers.
  • Maintained cleanliness and hygiene standards in store aisles and checkout areas to promote safety.
  • Operated cash register accurately, processing transactions and handling customer payments seamlessly.
  • Monitored product expiration dates, ensuring timely removal of outdated items from sales floor.
  • Collaborated with team members to restock inventory quickly during peak hours, minimizing disruptions.
  • Implemented promotional displays effectively, increasing visibility of featured items and driving sales.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Removed trash, swept, and mopped floors for professional appearance.

Grocery Bagger

Bestway Supermarkets
02.2000 - 12.2007
  • Bagged groceries efficiently, ensuring accurate order fulfillment and customer satisfaction.
  • Assisted customers with inquiries, providing friendly and knowledgeable service to enhance shopping experience.
  • Maintained cleanliness of bagging area, adhering to safety and hygiene standards consistently.
  • Collaborated with team members to streamline bagging processes, improving workflow efficiency.

Office Assistant

Maryn Consulting Inc
02.2003 - 2019
  • Managed office supplies inventory, ensuring availability and organization for daily operations.
  • Coordinated scheduling and logistics for meetings, enhancing team collaboration and productivity.
  • Assisted in maintaining accurate records and databases, improving information retrieval efficiency.
  • Developed filing systems that streamlined document management and reduced retrieval time.

Education

Bachelor of Arts - Geography

University of Maryland
MD
05-1994

Skills

  • Stock management
  • Teamwork and collaboration
  • Product stocking
  • Stock rotation
  • Assisting customers
  • Workplace safety
  • Customer service-focused
  • Merchandise organization
  • Pallet jack operation
  • Store cleaning
  • Operating pallet jacks
  • Storing daily deliveries
  • Grocery bagging skills
  • Fixing displays
  • Punctual and reliable

Interests

Have a deep passion for music and enjoy playing multiple instruments, with a primary focus on the drums Over the years, I have formed three different bands in the Washington, DC area, allowing me to perform for dedicated audiences that have supported our music journey I actively participate in local clubs and restaurants, sharing my love for music and collaborating with fellow musicians This ongoing involvement not only enhances my creativity but also fosters community connections through live performances

Timeline

Grocery Clerk

Bestway Supermarkets
11.2007 - 11.2017

Office Assistant

Maryn Consulting Inc
02.2003 - 2019

Grocery Bagger

Bestway Supermarkets
02.2000 - 12.2007

Bachelor of Arts - Geography

University of Maryland

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Steven Maryn