Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Masters

Sisters,OREGON

Summary

Proven track record in enhancing operational efficiency and customer satisfaction, notably at Crescent Electric Supply. Skilled in GPS navigation and route planning, coupled with exceptional problem-solving abilities, led to significant improvements in delivery timeliness and safety. Demonstrated leadership in fostering teamwork and collaboration across diverse roles. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

36
36
years of professional experience

Work History

Warehouse/Delivery Driver/ WireCutter

Crescent Electric Supply
02.2021 - Current
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
  • High voltage custom wire cuts.

Portable Restroom Route Driver

Waste Connections Inc.
06.2020 - 02.2021
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.

Delivery Driver

Staples
11.2017 - 06.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Warehouse/Delivery Driver

Donaldson And Landry
10.2006 - 11.2017
  • Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
  • Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
  • Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
  • Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.

Telephone and Cable Tv Tech

Beavercreek Telephone Company
06.1990 - 06.2006
  • Boosted customer retention rates with timely and effective resolution of technical issues.
  • Supported smooth transitions for customers upgrading from analog to digital cable TV services without disrupting their entertainment experience.
  • Contributed to team success by collaborating with fellow installers on complex projects and sharing best practices.
  • Improved customer satisfaction by efficiently installing and configuring cable TV systems.

Professional Firefighter

Beavercreek Fire Department
05.1988 - 06.2005
  • Advanced firefighting skills through continuous professional development, attending workshops and conferences relevant to the field.
  • Improved team efficiency with regular training sessions and drills to maintain optimal performance during emergencies.
  • Enhanced community safety by responding to various emergency situations, including fires, medical emergencies, and hazardous materials incidents.
  • Supported fellow firefighters during high-pressure situations by maintaining clear communication channels and offering necessary guidance when needed.
  • Demonstrated strong leadership skills while serving as a crew leader on multiple occasions, guiding team members to complete tasks efficiently and safely.
  • Maintained operational readiness by conducting daily checks on firefighting equipment, ensuring all gear was in proper working order.
  • Efficiently extinguished structural fires using specialized tools and equipment designed for specific types of blazes.
  • Educated the public on fire prevention measures through presentations and demonstrations at local schools and community events.
  • Provided life-saving medical assistance by administering CPR or First Aid until paramedics arrived on scene.
  • Coordinated with local agencies to develop emergency plans and participated in joint training exercises to ensure seamless cooperation during real-world events.

Education

Bachelor of Science - Fire Science And EMS

Chemeketa Community College
Salem, OR
06.1993

High School Diploma -

Molalla High School
Molalla, OR
06.1989

Skills

  • Safe Driving Practices
  • Commercial driver's license
  • Warehouse Safety
  • Loading and unloading
  • Order Picking
  • Shipping and receiving
  • Heavy Lifting
  • Defensive Driving
  • Pallet Jack Operation
  • Route Planning
  • GPS Navigation
  • Hazardous Materials Handling
  • Vehicle Maintenance
  • Delivery Scheduling
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Safe Driving
  • Dependable and reliable
  • Attention to Detail
  • Time management skills
  • Punctual and Reliable
  • GPS and route planning
  • Valid Driver's License
  • Clean Driving Record
  • Safe Driving Record
  • Roads and highways knowledge
  • DOT Compliance
  • Forklift Operation
  • Equipment Operation
  • Logistics knowledge
  • Pre-Trip and Post-Trip Inspections
  • Dispatch Communication
  • Load Balancing
  • Active Listening
  • Customer Relationships
  • Decision-Making
  • Ability to Lift 50 Pounds

Timeline

Warehouse/Delivery Driver/ WireCutter

Crescent Electric Supply
02.2021 - Current

Portable Restroom Route Driver

Waste Connections Inc.
06.2020 - 02.2021

Delivery Driver

Staples
11.2017 - 06.2020

Warehouse/Delivery Driver

Donaldson And Landry
10.2006 - 11.2017

Telephone and Cable Tv Tech

Beavercreek Telephone Company
06.1990 - 06.2006

Professional Firefighter

Beavercreek Fire Department
05.1988 - 06.2005

Bachelor of Science - Fire Science And EMS

Chemeketa Community College

High School Diploma -

Molalla High School

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Steven Masters