Steven Matroo
Garner,NC
Summary
I excel in anything involving people. I have what I would consider to be above average communication and conflict resolution skills, as well as the ability to empathize with people, creating a positive work environment between me, my employers, my coworkers and any customers I may encounter. I also have a strong capacity for being a leader, often taking a leadership roll within groups of my peers both in and outside a professional environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Preparation Worker
Taco Bell
07.2022 - 10.2022
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Interacted with costumers in a friendly manner and used conflict resolution skills to help rectify any mistakes made.
Deli Clerk
Carlie C's
08.2021 - 11.2021
- Supported superior customer service by welcoming customers and answering menu and product questions.
- Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards.
- Offered product samples to promote featured items and drive sales.
- Updated displays, cases and other customer facing areas to showcase new items and promotions.
- Served correct portion sizes and accurately weighed price-per-pound products.
- Weighed, prepared and packaged deli meats, side dishes and sandwiches following established recipes and standards.
- Used POS system to process payment transactions.
- Adhered to local, state and federal laws for food handling and sanitation.
- Kept display cases, cooler and freezer organized and clean.
- Minimized errors by carefully documenting orders and discussing needs with cooks.
Education
EMT Certification (To Be Acquired) - Emergency Medical Technology
Wake Technical Community College
Raleigh, North Carolina12.2022
High School Diploma - General Education
Garner High School
Garner, North Carolina06.2022
Skills
- Food Preservation and Storage Methods
- Dietary Restrictions
- Project Requirements
- Manual Dexterity
- Leadership
- Communication Skills
- Conflict Resolution Skills
- General Customer Service
Certification
- National TIM (Traffic Incident Management) Certificate
- Independent Study Course IS-700.b: An Introduction to the National Incident Management System
- Independent Study Course IS-800.d: National Response Framework, An Introduction
- Independent Study Course IS-100.c: Introduction to the Incident Command System, ICS-100
- Independent Study Course IS-200.c: Basic Incident Command System for Initial Response, ICS-200
Timeline
Food Preparation Worker
Taco Bell
07.2022 - 10.2022
Deli Clerk
Carlie C's
08.2021 - 11.2021
EMT Certification (To Be Acquired) - Emergency Medical Technology
Wake Technical Community College
High School Diploma - General Education
Garner High School
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