Dynamic Assistant Store Manager at Lowe's with a proven track record in profit and loss analysis and strategic planning. Successfully drove a 99% capture rate in store inventory, enhancing operational efficiency. Adept at fostering team engagement and delivering exceptional customer service, resulting in increased sales and improved employee satisfaction.
I Drive Core 3 Values (Service/In Stock/Clean and Safe Store) throughout the store through engagement, training, and follow-up.
I Drive results throughout all aspects of the store.
Drive Core 3 Values (Service/In Stock/Clean and Safe Store) throughout the store through engagement, training, and follow-up.
I Drive results throughout all aspects of the store.
Worked closely with my team to create a culture of Customer Service, driving engagement, keeping a clean and safe store while ensuring all departments were in stock and zoned daily.
Worked closely with core Pro Customers to ensure they had the product needed to complete their jobs. I partnered with vendors and Senior Managers to ensure we were in stock of the correct products to meet the demands of customers. I kept up to date on current building codes so as to ensure best customer service to DIY customers as well as the Pro Customers.
I maintained the Department by conducted regular cycle counts, zoned, cleaned and Down stocked to maintain in stock positions.
Provided excellent customer Service. Maintained operational processes to ensure department was in stock. Completed Daily IRP, Lowe's Safety Review, and down stocked to ensure product with in selling locations. Made sure department was clean and safe at all times.
Co-led 100 Hometown Grants with our local recipient Sound Foundations Northwest. They are actively engaged in building temporary housing for the large homeless population in Seattle and surrounding areas. Through coordinating volunteers for the builds, I also partnered closely with our Pro Team to ensure they had the resources needed to meet the demands of building 50 homes in two months. Through the partnerships I built with my Co-Captain we connected with corporate planners, market pro sales, vendors, supporting stores and the work of our Pro Team we successfully met deadlines and accomplished building 50+ homes.
Title: Assistant Store Manager