Steven A. McCarter Jr.
Chicago,IL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Fifteen years of culinary experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams.
Overview
13
13
years of professional experience
Work History
Head Chef/ Baker/ Kitchen Manager
Smalltown Coffee Company
04.2020 - 04.2023
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Created and executed brunch items and baked goods using seasonal ingredients with a rotating menu.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Kept freezers stocked with hand made frozen items and tought front of house how to bake them to keep pastry cases full during off days.
Head Chef/ Kitchen Manager
Troost Coffee And Tea
04.2018 - 03.2020
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Cooked memorable dishes that brought new customers into establishment.
Culinary Arts Instructor
After School Matters Inc.
02.2011 - 09.2016
- Enhanced student culinary skills by demonstrating advanced techniques and providing personalized guidance.
- Developed strong relationships with local restaurants for internship opportunities, enhancing students' real-world experience.
- Facilitated learning of diverse cuisines, broadening students' culinary horizons and expanding their skill sets.
- Implemented effective time management strategies for students during practical cooking sessions, preparing them for fast-paced professional kitchens.
- Promoted a safe and hygienic kitchen environment by enforcing strict sanitation guidelines and proper food handling practices.
Line Cook
The Pier At Harborside Restaurant
05.2010 - 10.2014
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Bachelor of Arts - Culinary Arts/ Hospitality
Robert Morris University - Illinois
Chicago, IL06.2012
Skills
- Nutritional knowledge
- Food Safety
- Kitchen Management
- Seasonal Menu Planning
- Customer Service
- Relationship Building
Timeline
Head Chef/ Baker/ Kitchen Manager
Smalltown Coffee Company
04.2020 - 04.2023
Head Chef/ Kitchen Manager
Troost Coffee And Tea
04.2018 - 03.2020
Culinary Arts Instructor
After School Matters Inc.
02.2011 - 09.2016
Line Cook
The Pier At Harborside Restaurant
05.2010 - 10.2014
Bachelor of Arts - Culinary Arts/ Hospitality
Robert Morris University - Illinois
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