Steven McCollum
Philadelphia,PA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Custodial Worker 1
PA Department Of Transportation
12.2021 - Current
- Collected trash and emptied receptacles and recycling containers.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Supervised supplies in inventory and submitted reorder requests.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Reported damages and hazardous conditions to management for further action.
Forklift Operator
IVC (International Vitamin Company)
02.2021 - 12.2021
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Removed orders from storage, wrapped, and staged for shipments.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Weighed materials or products to record weight or other production data on tags or labels.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Sanitation Coordinator
John Vena Inc
05.2019 - 02.2021
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Investigated incidents, determining root causes and implementing corrective actions.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
Steward Supervisor
Union League Of Philadelphia
04.2017 - 05.2019
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Documented kitchen inventory by reviewing stock and counting items.
- Assisted servers by providing glassware and utensils to guests.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Shift Lead Supervisor
ServiceMaster TBS
03.2012 - 04.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Oversaw loading and unloading of packages in warehouse.
- Managed staff hiring, training and supervision.
Receiving Coordinator
Home Depot
06.2008 - 03.2012
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
Maintenance Technician
Knight Security Inc.
01.2005 - 02.2008
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Executed tasks within time and budget constraints.
- Rewired and replaced faulty electrical components in equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
Education
High School Diploma -
William Penn High School
Philadelphia, PAAssociate of Science - Audio Engineering
The Art Institute of Philadelphia
Philadelphia, PAAssociate of Applied Science - Audio Engineering
Institute of Audio Research
New York, NYSkills
- Custodial Machine Operation
- Facility Access Control
- Inventory Management
- Client Communication
- Facility Maintenance
- Equipment Repair
- Groundskeeping
- Supply Management
- Heavy Lifting
- Equipment Inspection
- Safe Chemical Disposal
- Mechanical Troubleshooting
- Minor Repairs
- Building Maintenance
- Facilities Maintenance
- Cleaning and Sanitizing
- Snow Removal
- Attention to Detail
- Problem-Solving
- Time Management
- Lawn Mowing
- Floor Cleaning and Buffing
- Skilled Housekeeper
- Room Setup and Breakdown
- Policy and Procedure Enforcement
- Hazardous Chemicals Handling
- MSDS Knowledge
- Plumbing Repairs
- Damage Reporting
- Maintenance
- Team Collaboration
- Facility Opening and Closing
- Corrective Maintenance
- Responsible and Dependable
Timeline
Custodial Worker 1
PA Department Of Transportation
12.2021 - Current
Forklift Operator
IVC (International Vitamin Company)
02.2021 - 12.2021
Sanitation Coordinator
John Vena Inc
05.2019 - 02.2021
Steward Supervisor
Union League Of Philadelphia
04.2017 - 05.2019
Shift Lead Supervisor
ServiceMaster TBS
03.2012 - 04.2017
Receiving Coordinator
Home Depot
06.2008 - 03.2012
Maintenance Technician
Knight Security Inc.
01.2005 - 02.2008
High School Diploma -
William Penn High School
Associate of Science - Audio Engineering
The Art Institute of Philadelphia
Associate of Applied Science - Audio Engineering
Institute of Audio Research
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