Steven McCoy
Baltimore,MD
Summary
Results-driven Correctional Officer with the State of MD Department of Safety and Correctional Services, skilled in emergency response and conflict resolution. Successfully reduced contraband incidents through vigilant monitoring and effective training of new officers. Committed to maintaining safety and security while fostering positive relationships with inmates and staff.
Overview
20
20
years of professional experience
Work History
Correctional Officer
State of MD Department of Safety and Correctional Services
Baltimore, MD
03.2006 - 03.2026
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband and safety hazards.
- Responded promptly to emergencies, following established protocols to ensure inmate and staff safety.
- Prepared detailed incident reports documenting occurrences and actions taken during shifts.
- Collaborated with team members to implement effective conflict resolution strategies among inmates.
- Trained new officers on operational procedures and emergency response protocols for compliance.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Established positive working relationships and maintained boundaries with resident offenders.
- Provided assistance and guidance to inmates regarding daily activities.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
Education
High School Diploma -
Milford Mill Academy
Pikesville, MD05.2002
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Safety and security enforcement
- Self-defense tactics
- Contraband seizure
- Weapons training
- Prisoner transport
- Central and pod control
- Suicide prevention
- Firearm operations trained
Timeline
Correctional Officer
State of MD Department of Safety and Correctional Services
03.2006 - 03.2026
High School Diploma -
Milford Mill Academy