Steven McDonough

Creating a block supply division to coincide with the existing paver division. Putting employees in place providing them with the proper training to each level of the system. Product knowledge, handling and placement of products on trucks as well as on the jobsites for the forklift operators, drivers and office personal (including the owner). Building and maintaining a solid customer base from scratch.

Within the first 2 months increased sales to what could be handled with the 2 delivery trucks that were available with some of the larger and most established contractors in the area from my past relationships.

Reason for leaving: The company was not ready to handle the work load I was able to bring them.

Took over sales for St Augustine branch that was more like their satellite location. Reaching record sales within the 1st 3 months and pushing to it the highest volume and most profitable location with in the company and increasing the delivery fleet from 3 trucks to 8 trucks to handle the work load. (From $150,000.00 in sales per month to over $1,000,000.00 per month)

• Increased sales revenue by building and maintaining strong relationships with key clients and adding profitable items to the inventory.
• Established new accounts through cold calling and personal visits to potential customers as well as many referrals from exiting customers.
• Built strong client rapport to establish diversified network of connections with a very strong loyalty and trust from customers that still exist to this day. Always face customers problems or concerns head on to work out solutions benefiting both customers and company.
• Surpassed sales targets consistently by utilizing excellent communication and negotiation skills.

Reason for leaving: Opportunity for new challenges to build a new company from scratch.

Maintaining existing customer base as well as increasing volume by adding new accounts. At one point handling over 20,000 yards of concrete per month.

• Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
• Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.

Reason for leaving: Opportunity to move to St Augustine and build my dream home on family property.

7 Years as a Block truck driver.

Most requested driver by customers with the highest block pre hour deliver rate.

5 Years as Block Dispatcher.

Lowered block deliver cost and increased customer satisfaction. Mainlining a solid customer base without having a salesman most of the time.

2 Years as Block salesman.

Increased block sales and profit. Building new customer base and increasing loyalty of existing customer base through honest commutations and accurate information with dispatch and customers.

4 Years Central Concrete Dispatch

Increased Yards per man hour, yards per month and also increasing customer satisfaction to the delight of Concrete Salesman and Managers by opening up commutations with the customers, tracking workloads and making the tough phone calls giving the customers updates on the actual on the job times they would receive their material on the jobs. Saving them on their labor costs.