Steven McGregor
Miami
Summary
Self-driven sales and marketing professional with over 10 years of accomplishments in customer service, business management, and brand development. After successfully managing multiple businesses in retail, fashion, and grooming, I bring a proven ability to build loyal client bases, exceed sales goals, and create growth through strategic marketing and customer relationship management.
Overview
16
16
years of professional experience
Work History
Licensed Professional Barber
LVL XII STUDIO
Miami, FL
09.2023 - Current
- Provide high-quality grooming services while maintaining state licensure and professional standards.
- Build and retain a loyal client base through exceptional customer service, referrals, and community relationships.
- Upsell premium services and grooming products, increasing average ticket sales and overall revenue.
- Manage daily business operations including scheduling, payments, inventory, and client communications.
- Promote services through social media marketing and networking to expand brand recognition.
Founder / Creative Designer
FREWRLD
Miami, FL
12.2016 - Current
- Founded and launched an independent fashion brand, overseeing concept development, clothing design, and brand identity.
- Managed all aspects of operations including product design, branding, pricing, website design, and small-scale distribution.
- Generated online and in-person sales through grassroots marketing, social media promotion, pop-up shops, and networking events.
- Scheduled and coordinated brand photoshoots, including model outreach, hiring, and creative direction to align with brand image.
- Designed and maintained the brand's website, creating collection segments and product showcases to enhance customer experience.
Camp Coordinator
4 QUARTERS BASKETBALL CAMP
Durham, NC
06.2014 - 07.2016
- Assist in coordinating a highly successful basketball staff, who instructs basketball skills and life skills towards students of the camp.
- Establish strategic partnerships that expand and strengthen into contractual agreements throughout business and educational communities, including multiple school districts and YMCA's.
- Manage an annual operating budget of $5-$10,000 to help support the procurement and maintenance of equipment and salaries for fitness instructors, administrative staff, custodial workers and mental health professionals.
- Recruit and secure over 125 elite ranked student athletes.
Leasing Agent
THE EXCHANGE AT BRIER CREEK
Raleigh, NC
11.2013 - 05.2014
- Convert all calls with prospective clients to on-site appointments.
- Execute leads to lease using up selling and suggestive selling techniques.
- Accurately and efficiently prepare all leasing agreements and paperwork.
- Successfully adhere and comply with Local, State and Federal Fair Housing Laws.
- Support Community Manager to ensure the community meets established standards.
Sales Account Manager
VERIZON WIRELESS
Durham, NC
07.2010 - 07.2013
- Closed a 34 new line business deal with Valley Crest Landscaping Inc.
- Achieved 140% (2011) Achieved 146% (2012) overall quota and lead entire district in business ads consecutively.
- Successfully managed business and consumer accounts on the daily bases.
- Coached client's day to day hot to better manage their accounts and devices.
- Repeatedly received 100% Net Promoter score several customer evaluations.
- Received 100% perfect score on secret shopping evaluations through efficient and meticulous demonstration of sales techniques.
Education
Licensed Professional Barber -
Shear Excellence Hair Academy
Tampa, FL01.2017
Bachelor of Science - Journalism and Mass Communication
North Carolina A&T State University
Greensboro, NC01.2010
Skills
- Sales & Customer Service
- Business & Project Management
- Marketing & Brand Development
- Client Retention & Relationship Building
- Budget & Inventory Management
- Social Media & Community Development
Accomplishments
- Official Barber for Super Bowl LIV Served as the official barber for Jennifer Lopez's halftime show and negotiated directly with her manager to secure the role and set the pricing for all services.
- Celebrity Barber Delivered exceptional grooming services to high-profile clients, including NBA, MLB, and NFL players, Actors, New Anchors, Movie and Music Producers, as well as Elected officials and Judges.
WEBSITES AND SOCIAL LINKS
- LinkedIn: www.LinkedIn.com/in/steven-mcgregor-04aa245a/
- LVL XII STUDIO: www.lvlxiistudio.com
- FREWRLD: www.frewrld.com
Timeline
Licensed Professional Barber
LVL XII STUDIO
09.2023 - Current
Founder / Creative Designer
FREWRLD
12.2016 - Current
Camp Coordinator
4 QUARTERS BASKETBALL CAMP
06.2014 - 07.2016
Leasing Agent
THE EXCHANGE AT BRIER CREEK
11.2013 - 05.2014
Sales Account Manager
VERIZON WIRELESS
07.2010 - 07.2013
Bachelor of Science - Journalism and Mass Communication
North Carolina A&T State University
Licensed Professional Barber -
Shear Excellence Hair Academy