STEVEN MEANS
Lexington,KY
Summary
Detail-oriented administrative professional with over 10 years of experience in workflow coordination, documentation, records management, and high-volume data accuracy. Proven ability to streamline processes, maintain confidentiality, and support teams with exceptional organizational and communication skills.
Overview
18
18
years of professional experience
Work History
Reimbursement Review Specialist III
Conduent Business LLC
Lexington, USA
07.2013 - 06.2024
- Processed and reviewed high-volume reimbursement requests with a strong focus on accuracy, completeness, and timely turnaround.
- Verified supporting documentation to ensure compliance with company policies, regulatory requirements, and internal quality standards.
- Maintained accurate electronic records and updated internal databases to preserve data integrity and support efficient case tracking.
- Resolved documentation discrepancies by communicating with clients and internal departments to obtain missing information and provide status updates.
- Supported workflow coordination across teams by prioritizing incoming requests, monitoring case progress, and helping maintain productivity standards.
- Prepared, reviewed, and handled invoice and check-related documentation to support accurate financial processing and audit readiness.
- Assisted with onboarding and training new team members on procedures, documentation standards, and workflow expectations.
- Contributed to process improvements by identifying inefficiencies and supporting updates to team procedures.
Estimator Specialist
RJJ, Inc.
Lexington, USA
02.2006 - 11.2009
- Prepared detailed project estimates and supporting documentation to facilitate internal review and enhance client understanding.
- Reviewed project requirements, cost factors, and scope details to ensure accuracy in pricing and timeline projections.
- Coordinated with project managers and clients to gather essential information, clarify project details, and complete estimates efficiently.
- Maintained organized project files, records, and related documentation for tracking, reporting, and reference purposes.
- Supported administrative workflow by managing estimate documentation and helping ensure timely completion of project deliverables.
Education
Associate of Applied Science (AAS) - Graphic Design & Library Technology (Game Design)
Bluegrass Community & Technical College (BCTC)
Lexington, KY05-2026
Skills
- Claims Processing
- Records Management
- Data Analysis
- Report Generation
- Database maintenance
- Workflow Coordination
- Administrative Support
- Document Preparation
- Records handling
- Email coordination
- Process Improvement Support
- Client communication
Websites
Tools And Software
- Microsoft Excel
- Adobe Acrobat
- Microsoft Outlook
- Microsoft Word
- QuickBooks (Basic)
- Database Management
- Google Workspace
- CRM Systems
- SharePoint
- EFile / DMS Platforms
Timeline
Reimbursement Review Specialist III
Conduent Business LLC
07.2013 - 06.2024
Estimator Specialist
RJJ, Inc.
02.2006 - 11.2009
Associate of Applied Science (AAS) - Graphic Design & Library Technology (Game Design)
Bluegrass Community & Technical College (BCTC)