Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

STEVEN MEDLAND

San Jose,CA

Summary

Dedicated Data Technician with expertise in customer service, troubleshooting, installation, and ensuring safety compliance. Proven ability to lead work orders and enhance workflow through effective solutions.

Overview

10
10
years of professional experience

Work History

Facility/Data Technician

Tesla
Fremont, CA
01.2020 - 01.2024
  • Delivered exceptional customer service regarding network drops and data for internal customers.
  • Analyzed and rectified root cause (RCA) during task completion.
  • Managed and completed internal customer service work orders.
  • Deploy wireless access points (WAP) to enhance customer workflow.
  • Maintained a safe work environment by following and adhering to safety policies.
  • Used troubleshooting knowledge to identify and repair malfunctions of factory equipment.
  • Executed testing, termination, and labeling of multiple data cables.

Construction Manager /Site Surveyor

Forza telecommunication
Walnut Creek, CA
01.2019 - 12.2019
  • Assisted with managing and coordinating construction projects from conception to completion.
  • Completed routine maintenance to prevent future problems or emergencies.
  • Coordinated with jobsite supervisor to uphold safety standards across all jobsites.
  • Conducted thorough site inspections and supplied supervisor with job completion images along with city-acquired drawings

Network Technician

WiLine Network Incorporation
San Mateo, CA
01.2018 - 12.2019
  • Deployed point-to-point Ubiquiti radio equipment atop rooftops and towers.
  • Evaluated installation orders: assembled equipment, supplies, and tools, and aligned schedules with customers.
  • Maintained accurate records through documenting installation services and repairs.
  • Verify the correct functionality of the equipment to ensure optimal performance by testing the equipment prior to installation.

Network Installation Technician

Impact Solution
San Jose, CA
01.2014 - 12.2017
  • Set up audio visual equipment to enhance functionality.
  • Contributed to implementation of integration and installation projects on site as needed.
  • Implemented wireless access points at multiple locations and decommissioned obsolete sites.

Education

High School Diploma -

Westmont High
Campbell
01.2009

Coursework - General Studies & Auto Mechanics

DeAnza College
Cupertino

Skills

  • Fabrication knowledge
  • Cable termination
  • Equipment installation
  • Troubleshooting
  • Customer service excellence
  • Boom and scissor lift proficiency
  • Problem solving
  • Safety awareness
  • Time management

Accomplishments

Multiple shoutout awards for exceptional work performance.

Timeline

Facility/Data Technician

Tesla
01.2020 - 01.2024

Construction Manager /Site Surveyor

Forza telecommunication
01.2019 - 12.2019

Network Technician

WiLine Network Incorporation
01.2018 - 12.2019

Network Installation Technician

Impact Solution
01.2014 - 12.2017

High School Diploma -

Westmont High

Coursework - General Studies & Auto Mechanics

DeAnza College

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