Steven Mendez
Miramar
Summary
Focused loss prevention officer coordinates effectively with professional and other security personnel to reduce losses. Highly familiar with signs and behaviors indicating attempted theft. Skilled in providing measured responses to developing situations.
Overview
3
3
years of professional experience
1992
1992
years of post-secondary education
Work History
Loss Prevention Officer
Walmart
Miramar
07.2022 - 08.2025
- Monitored store areas to prevent theft and ensure safety protocols.
- Conducted investigations into suspicious activities and incidents.
- Collaborated with management to develop loss prevention strategies.
- Trained staff on loss prevention techniques and emergency procedures.
- Utilized surveillance equipment to identify potential security threats.
- Prepared detailed reports of incidents for management review.
- Engaged with customers to promote a safe shopping environment.
- Analyzed video surveillance footage to identify potential criminal activity.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Prepared security reports to document and log theft, accidents and safety violations.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Maintained accurate records of losses due to shoplifting or fraud.
- Escorted undesirable persons off property to minimize security violations.
- Conducted internal investigations into employee theft or policy violations.
- Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions, and disposition.
- Used computers and software to generate concise reporting.
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Adhered strictly to all company policies related to Loss Prevention operations.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Prepared detailed incident reports following any theft or attempted theft.
Education
John Dewey High School
Brooklyn, NYSkills
- Surveillance operation
- Incident reporting
- Policy enforcement
- Risk assessment
- Surveillance equipment usage
- Detail-oriented
- Witness interviews
- Trespassing prevention
- Theft detection
- Theft prevention
- Property patrol
- Evidence collection
- Problem-solving
- Investigations
- Teamwork
- Professionalism
- Footage review
- Customer service
- External investigations
- Interpersonal skills
- Theft investigation
- Shoplifter apprehension
- Public safety knowledge
References
References available upon request.
Timeline
Loss Prevention Officer
Walmart
07.2022 - 08.2025
John Dewey High School