Summary
Overview
Work History
Education
Skills
Ebay Store
Timeline
Generic

Steven Mendrin

NORWALK,CA

Summary

Proven leader and efficient problem-solver, I significantly enhanced delivery accuracy and customer satisfaction at USPS through meticulous route navigation and effective time management. Skilled in logistics and teamwork, I fostered positive community relationships and achieved operational excellence, contributing to a notable increase in service efficiency.

Overview

20
20
years of professional experience

Work History

Letter Carrier

USPS
03.2017 - Current
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Contributed to maintaining accurate records by submitting daily reports on route progress, incidents, or other notable occurrences during shifts.

Program Director

Environmental Media Broadcasting
01.2007 - 03.2017
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Developed and recommended policies and procedures for evaluating programs.

Construction Worker

Wooden Ladder Construction
08.2004 - 01.2007
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.

Education

High School Diploma -

Central High School
Fresno, CA
06.2005

Skills

  • Postal regulations knowledge
  • Logistics understanding
  • Delivery Accuracy
  • Route Navigation
  • Memory retention
  • Load Lifting
  • Weather Tolerance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management

Ebay Store

I have run my own eBay store for roughly 5 years now and have over 2,000 sales with a 5 star rating.   This is effectively a small business, I handle merchandise, sales, shipping, book keeping, customer service and record keeping.

Timeline

Letter Carrier

USPS
03.2017 - Current

Program Director

Environmental Media Broadcasting
01.2007 - 03.2017

Construction Worker

Wooden Ladder Construction
08.2004 - 01.2007

High School Diploma -

Central High School

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Steven Mendrin