Steven M. Franklin
Rockton,IL
Summary
Results-driven operations manager with over 15 years of experience leading cross-functional teams. Proven ability to develop teams, oversee process improvement, and optimize costs, resulting in increased efficiency and productivity. Excellent organizational and critical thinking skills, as well as strong interpersonal and communication skills. Focused on team collaboration, strategic planning, and achieving measurable results. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, consistently enhancing operational performance.
Overview
24
24
years of professional experience
Work History
Antibody Production and Custom Services Sr. Manager
Thermo Fisher Scientific
03.2016 - Current
- Responsible for production and quality of $120M antibody product line
- Operationally lead the antibody value stream, which includes staffing, departmental budgeting, capital purchases and operations of a unique1.5-million-dollar custom service business
- Develop and exceed the Operational strategic plan to meet 1–5-year objectives
- Includes product availability, staffing, budgeting, and continuous improvements
- Provide coaching, discipline, recognition, and lead the performance management process
- Ensure the safety of the employees
- Process optimization – Lean Manufacturing Principles
- Leadership staffing
- Inventory management
- Budgeting & expense control. Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Provide cross site leadership
- Staff development/training & motivation
- Implemented KPI’s for new business
- Assumed departmental leadership of Rockford’s Molecular Reagents and Coated Plates department
- Production of Detergents, Protein Tags and Coated Plates
- Delivered yearly savings of $400K +
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Formulations, Filling and Packaging Operations Manager
Thermo Fisher Scientific
01.2007 - 03.2016
- Responsible for managing, budgeting, and staffing of multiple manufacturing departments
- Direct and mentor three shift supervisors ensuring that daily objectives and productivity are met
- Provide coaching, discipline, recognition, and lead performance management process to three degreed chemist, line mechanic and 28 hourly associates
- Enforce OSHA, safety & hygiene standards, and implement/coordinate safety initiatives
- Work to enhance overall manufacturing system effectiveness and performance through the application of lean manufacturing principles,5S, and other continuous process improvements initiatives
- Use analytical and critical thinking skills to identify root causes and solutions to manufacturing issues relating to process yields, batch failures, throughput, and quality
- Implemented a career development tier structure to encourage continued learning and advancement
- Reviewed production schedules and establishes controls, ensuring production schedules are met
- Ensured area employees are developed through required training and that training is documented
- Implemented training/certification programs for packaging process and safety
- Orchestrated a make to order packaging cell by developing procedures and metrics that ensured same day build to shipment
- Increased schedule adherence to100%
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Lead Chemist, Component Manufacturing
Thermo Fisher Scientific Inc.
03.2001 - 01.2007
- Supervised production chemists
- Provide leadership and setting goals to manufacturing associates
- Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
- Enhanced product quality by developing and optimizing chemical processes and procedures.
- Manufactured of cytokine detection components (ELISA format)
- Troubleshoot ELISA matrixing
- Developed protein standards for new kits
- Produced quality control experiments for incoming raw materials
- Provided customer assistance
- Coordinated protein expression and bioassay with outside vendors
- Researched and developed new and existing products
- Provided assistance with planning/purchasing department
- Coordinated with marketing on bulk sales
- Antibody purification, conjugation, fragmentation, Protein immobilization
- Recombinant protein calibration for kit standards
- Endotoxin testing
- Stand alone reagents
- SOPs/Documentation
- Assisted technical assistance team with customer complaints
Education
Master of Science - Chemistry
Illinois State University
Normal, IL01.2001
Bachelor of Science - Biology
Illinois State University
Normal, IL01.1996
Associate in Science - undefined
Rock Valley Community College
Rockford, IL01.1993
Skills
- Thermo Fisher Scientific lean tooling – Practical Process Improvement (PPI) - Lean Manufacturing
- Operational efficiency
- Operations management
- Goal setting
- Problem-solving
- Team leadership
- SIOP (Production Scheduling)
- Strategic planning
- Workflow optimization
- Cost reduction
- Budget development and management
- Process improvement strategies
Timeline
Antibody Production and Custom Services Sr. Manager
Thermo Fisher Scientific
03.2016 - Current
Formulations, Filling and Packaging Operations Manager
Thermo Fisher Scientific
01.2007 - 03.2016
Lead Chemist, Component Manufacturing
Thermo Fisher Scientific Inc.
03.2001 - 01.2007
Bachelor of Science - Biology
Illinois State University
Associate in Science - undefined
Rock Valley Community College
Master of Science - Chemistry
Illinois State University
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