Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

STEVEN MILES

Madisonville,LA

Summary

A versatile and innovative crane technician responsible for the equipment's maintenance, inspection, troubleshooting, and repair, as well as providing expert technical assistance. Excellent customer service skills and a team player with the highest ethical standards. Committed to being a problem solver for employers. Thinks outside the box to come up with solutions that work for everyone. Able to work independently or as part of a team. Acknowledged for strategically solving problems, using balanced judgment on critical projects, and delivering on-time, high-quality work.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Journeyman A

Performance Contractors, Inc., Venture Global PLNG
01.2024 - Current
  • Check in all deliveries pertaining to materials, tools, equipment, UTV's, and fleet vehicles. Coordinate safe handling of all supplies including unloading/loading trucks with forklifts, carefully unwrap and inspect delivered items for any deficiencies. Ensure that all shipments match all order forms.
  • Log all items into the inventory data base.
  • Checks inventory of supplies and equipment daily; completes weekly logs of all equipment hours and service due.
  • Create asset numbers and stock new inventory in the designated storage areas.
  • Complete Action Items list for Venture Global Environmental.
  • Perform audits for Performance and their subcontractors.
  • Troubleshoots, diagnoses, and repairs Tadano Cranes, Manlifts, Scissor lifts, Welding machines, Air compressors, Generators, Forklifts, Skid Steers, and Company Fleet Vehicles.
  • Ensures that all equipment has the proper supplies, including spill kits, berm Containers, and an appropriate class of fire extinguishers, and that it is properly grounded.
  • Contains leaks and spills, clean up, and proper disposal of waste compliant with all OSHA standards.
  • Manages mechanic’s helpers.
  • Conducts daily safety meetings, PTW Commissioning Awareness, understanding barricades and the importance of their colors, lock out tag out procedures, making sure all JSA’s are filled out correctly and updated as needed in a change of tasks, proper PPE and FR clothing.
  • Maintains good housekeeping and organizes tools.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crane Technician

Port of New Orleans
01.2023 - 01.2024
  • Troubleshot, diagnosed, and repaired Cranes, including ship-to-shore and Rubber Tire Gantry cranes.
  • Performed preventative maintenance on numerous types of cranes and related equipment.
  • Ensured all parts ordering and all work orders were entered correctly into computer.
  • Unload trucks with forklift and place materials, parts, and cable reels into warehouse.
  • Participated in continuous improvement efforts aimed at enhancing overall quality of services provided by the organization.
  • Interpreted and followed electrical schematics during troubleshooting procedures.
  • Understood the operations manual for all of the equipment.
  • Used a computer to program PLCs and ancillary equipment.
  • Resolved emergency breakdown situations and responded to service calls as required.
  • Communicated effectively with others, both verbally and in writing.
  • Established and maintained effective working relationships with associates, supervisors, subordinates, outside vendors and agencies, and other employees within the department.
  • Knowledge of working with ABB, Panel Mate control, and SCC4 systems.
  • Proactively suggested site improvement, resulting in increased revenue.
  • Diagnosed and resolved mechanical issues in crane operations, minimizing downtime and enhancing efficiency.

Owner/Manager

Precision Grounds Management, LLC
01.2010 - 01.2023
  • Managed daily operations and conducted all bidding and contract negotiations with clients and prospects; ensured all crews operated at peak performance levels.
  • Primary focus was to generate sales by making outbound telephone calls to current and potential customers; also fielded incoming telephone calls.
  • Made on-site visits to the customer’s place of business when possible and as necessary.
  • Built strong business relationships with customers and ensured all customer needs and concerns were addressed satisfactorily and promptly.
  • Implemented a competitive marketing strategy.
  • Provided quality customer service by creating solid customer relationships through communication and service.
  • Developed and implemented strategic business plans to enhance service delivery and client satisfaction.
  • Managed operational workflows to ensure efficient grounds management services and timely project completion.
  • Managed employees daily operations, time keeping, and payroll.

Engineer

Crescent Towing & Salvage
01.2012 - 12.2019
  • Maintained fuel and oil systems on all tugs, air control systems, and troubleshooting.
  • Rebuilt pumps, bilge, ballast, air conditioner, air control valves, and settings (throttle & air) as needed.
  • Proper use of parts and maintenance manuals on all types of engines and gearboxes, proper Installation and setting of main engine starters and air regulating valves, and proper Installation of packing in the stern gland.
  • Conducted troubleshooting on steering systems, checking voltage and hydraulic pressures.
  • Proper use of lockout tagout system and oil spill response procedures.
  • Performed safe procedures when taking on fuel and lube oil.
  • Correctly filled out all engine room logs and weekly safety sheets.
  • Basic operations of PGA governor and oil pressure alarm.
  • Ran fire pump through monitor and fire hose connection and ran the generator and switched to stand-by generator; serviced generator engines; changed primary engine lube oil filters, fuel filters, and air filters.
  • Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
  • Enhanced product performance by conducting thorough failure analysis and recommending improvements.

Gulf Coast Manager-Marine Division

Tradesmen International
01.2010 - 12.2012
  • Provided exclusive, cost-efficient labor management services for marine construction sites.
  • Executes sales in high-profile Gulf Coast territory, generating $4.5M+ annually.
  • Developed and maintained quality customer relationships.
  • Implemented more effective sales techniques and significantly expanded the existing customer base.
  • Established large-volume, high-gross profit accounts with excellent retention and loyalty.

Sales Manager

Hurricane Harley Davidson
01.2007 - 12.2009
  • Motivated and directed a commissioned sales team to meet dealership sales goals and objectives while creating positive customer experiences; oversaw and trained the sales staff in addressing customers’ objections.
  • Addressed performance successes and shortcomings as necessary and kept track of inventory.
  • Ensured all merchandise in the department was correctly displayed in inventory log and that general housekeeping was done on an ongoing basis.
  • Ensured that the dealership’s desired product mix was always available.
  • Instrumental in developing strategies for special event promotions.

Sales Manager

Fastwrap
01.2003 - 01.2007
  • Containment specialist in weatherization through innovation with onsite on demand shrink wrap protection services in South Louisiana.
  • Service area included targeting new construction, commercial and residential job site locations, the oil & gas industry onshore and offshore, transportation companies, and marine companies.
  • Cold called, set appointments, built customer relationships as well as gained product knowledge on all applications of polyethylene film.
  • Read drawings, wrote proposal agreements, complied with Material Safety Data Sheets, and met all OSHA safety regulations.
  • Performed audits on all inventory.
  • Create purchase orders for materials and tools.
  • Unload shipments with forklift and stack in warehouse.
  • Log all shipments into database and create

stock numbers.

  • Maintain a safe and clean work environment.

Personnel Manager

ProTec-Protective Technical Services
01.1999 - 01.2003
  • Coordinated schedules for more than 60 offshore inspectors.
  • Managed corrosion data manuals, project management, and provided inspection services for the offshore oil and gas industry.
  • Maintained daily job reports, job completion books, tracked labor, job and material costs, and provided customers with photo logs.
  • Developed and implemented personnel policies aligning with organizational goals.
  • Managed compliance with labor laws, ensuring organizational adherence and mitigating risks.

Education

Safety and Health Technology

Delgado Community College

Rigging, Mobile, and Fixed Cab Crane Operator

Crane Tech
Bradenton, FL

Microsoft Word and Excel

New Horizons Computer Learning Center
New Orleans, LA
1999

Skills

  • Equipment Repair
  • Computer-based Proficiency
  • Communication
  • Safety Protocols
  • Technical Inspection
  • Business Development
  • Collaboration Building
  • Installation & Maintenance
  • Troubleshooting
  • Mechanical
  • Technical Manuals
  • Motors & Brakes
  • Operates Cranes & Forklifts
  • Hydraulics
  • Coordinates materials
  • Inventory audits
  • Critical Thinking
  • Friendly, positive attitude

Certification

  • Merchant Mariners License – 100 Ton OUPV
  • NSC First Aid, CPR, AED Certification, TWIC Certification – GNOIEC, Aerial Lift Operations – United Rentals
  • OSHA 10-Hour Construction Safety and Health Certification, Safety, and Site-Specific
  • HSSE & FERC Trained
  • PTW Commissioning Awareness trained
  • Venture Global Site Specifics Trained
  • NFPA 70E Q.E.W Trained
  • Driver Eligibility Card
  • UTV Trained
  • Forklift certification
  • Manlift certification
  • Scissor lift certification
  • Roller certification

TECHNICAL PROFICIENCIES

Microsoft Office (Word/Excel/Outlook), ABB, Proprietary Software

Posi-Touch, Micros, SAP, COUPA, EXEL, TEAMS, Panel Mate control, and SCS4 systems, Programmable Logic Controllers

Languages

English

Timeline

Journeyman A

Performance Contractors, Inc., Venture Global PLNG
01.2024 - Current

Crane Technician

Port of New Orleans
01.2023 - 01.2024

Engineer

Crescent Towing & Salvage
01.2012 - 12.2019

Owner/Manager

Precision Grounds Management, LLC
01.2010 - 01.2023

Gulf Coast Manager-Marine Division

Tradesmen International
01.2010 - 12.2012

Sales Manager

Hurricane Harley Davidson
01.2007 - 12.2009

Sales Manager

Fastwrap
01.2003 - 01.2007

Personnel Manager

ProTec-Protective Technical Services
01.1999 - 01.2003

Safety and Health Technology

Delgado Community College

Rigging, Mobile, and Fixed Cab Crane Operator

Crane Tech

Microsoft Word and Excel

New Horizons Computer Learning Center