Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Miller

Howell,MI

Summary

I've proven myself in enhancing customer experiences and streamlining operations, I leveraged my adaptability and knowledge at Caretel Inns of Brighton. Excelling in multitasking and problem-solving, I significantly contributed to efficient meal service and patient care, fostering strong relationships and maintaining high hygiene standards.

I'm a professional in healthcare support with experience in dietary services. Expertise in patient interaction, general safety, and nutrition with a strong focus on team collaboration and achieving results. I'm reliable and adaptable, with skills in communication, organization, empathy, and service.

I am also a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. I've been recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Dietary Aide

Caretel Inns of Brighton
08.2022 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Activities Volunteer

Caretel Inns of Brighton
09.2024 - 12.2024
  • Demonstrated adaptability when faced with last-minute changes or challenges, quickly devising alternative plans while keeping participants engaged.
  • Improved social interaction among residents by facilitating conversation and encouraging involvement during events.
  • Maintained accurate records of activity attendance and activities-related events.
  • Developed strong rapport with participants, fostering a sense of belonging within the facility.

Restaurant Worker

McDonald's
10.2018 - 07.2022
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.

Retail Sales Associate

Wal-Mart Supercenter
09.2017 - 09.2018
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Restaurant Worker

McDonald's
09.2016 - 08.2017
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.

Product Demonstrator

Advantage Sales And Marketing
09.2014 - 08.2016
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
  • Boosted sales by effectively showcasing product features and benefits during live presentations.

Education

General Studies

Eastern Michigan University
Ypsilanti, MI

Healthcare Foundations

Washtenaw Community College
Ann Arbor, MI

Bachelor of Science - Population Health

Madonna University
Livonia, MI
05-2025

Skills

  • Nutrition & Healthcare knowledge
  • Hygiene standards
  • Multitasking Abilities
  • Adaptability
  • Problem-solving aptitude
  • Fast Learner
  • Easily Builds Rapport

Accomplishments

  • Supervised team of several staff members.
  • Documented and resolved patient complains efficiently which led to a more effective service.
  • Easily built rapport and trust with current as well as new residents of the facility.

Timeline

Activities Volunteer

Caretel Inns of Brighton
09.2024 - 12.2024

Dietary Aide

Caretel Inns of Brighton
08.2022 - Current

Restaurant Worker

McDonald's
10.2018 - 07.2022

Retail Sales Associate

Wal-Mart Supercenter
09.2017 - 09.2018

Restaurant Worker

McDonald's
09.2016 - 08.2017

Product Demonstrator

Advantage Sales And Marketing
09.2014 - 08.2016

General Studies

Eastern Michigan University

Healthcare Foundations

Washtenaw Community College

Bachelor of Science - Population Health

Madonna University
Steven Miller