A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and effective communication skills. Excelling in leadership, problem-solving, and ensuring successful team collaboration.
Overview
12
12
years of professional experience
Work History
Distribution Manager
Linde Gas and Equipment Inc.
Cahokia, IL
06.2021 - 07.2025
Managed the daily activities of distribution staff, providing guidance and support when needed.
Coordinated logistics to optimize delivery schedules and routes efficiently.
Collaborated with sales teams to align distribution strategies with client demands.
Trained staff on safety procedures and best practices for equipment handling.
Maintained compliance with industry regulations and safety standards in operations.
Prepared shipping documents such as bill of lading, invoices and packing slips.
Scheduled regular maintenance for vehicles used in delivery operations.
Branch Manager
Linde Gas and Equipment Inc.
Cahokia, IL
10.2016 - 06.2021
Directed daily operations of the branch, including customer service, sales, and marketing activities.
Oversaw inventory management and maintained optimal stock levels.
Monitored the financial performance of the branch, and consistently increased sales and margins year over year.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Supported outside sales force in servicing and obtaining new business.
Established strong working relationships with external partners such as vendors and suppliers.
Customer Service Representative
Linde Gas and Equipment Inc.
Cahokia, IL
04.2015 - 10.2016
Provided exceptional customer service to ensure customer satisfaction.
Processed orders and maintained accurate records in the customer management system.
Took special orders in person and over telephone, generating additional revenue every month.
Collaborated with sales teams to resolve customer issues and enhance satisfaction.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Sales Specialist
Lowes Home Improvment
Glen Carbon, IL
01.2014 - 04.2015
Educated customers on product features and technical details to highlight benefits.