Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Miller

Wood River,IL

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and effective communication skills. Excelling in leadership, problem-solving, and ensuring successful team collaboration.

Overview

12
12
years of professional experience

Work History

Distribution Manager

Linde Gas and Equipment Inc.
Cahokia, IL
06.2021 - 07.2025
  • Managed the daily activities of distribution staff, providing guidance and support when needed.
  • Coordinated logistics to optimize delivery schedules and routes efficiently.
  • Collaborated with sales teams to align distribution strategies with client demands.
  • Trained staff on safety procedures and best practices for equipment handling.
  • Maintained compliance with industry regulations and safety standards in operations.
  • Prepared shipping documents such as bill of lading, invoices and packing slips.
  • Scheduled regular maintenance for vehicles used in delivery operations.

Branch Manager

Linde Gas and Equipment Inc.
Cahokia, IL
10.2016 - 06.2021
  • Directed daily operations of the branch, including customer service, sales, and marketing activities.
  • Oversaw inventory management and maintained optimal stock levels.
  • Monitored the financial performance of the branch, and consistently increased sales and margins year over year.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Supported outside sales force in servicing and obtaining new business.
  • Established strong working relationships with external partners such as vendors and suppliers.

Customer Service Representative

Linde Gas and Equipment Inc.
Cahokia, IL
04.2015 - 10.2016
  • Provided exceptional customer service to ensure customer satisfaction.
  • Processed orders and maintained accurate records in the customer management system.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Collaborated with sales teams to resolve customer issues and enhance satisfaction.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Sales Specialist

Lowes Home Improvment
Glen Carbon, IL
01.2014 - 04.2015
  • Educated customers on product features and technical details to highlight benefits.
  • Consistently met monthly sales goals.
  • Acquired and set up new accounts.

Education

High School Diploma -

Edwardsville High School
Edwardsville, IL
01-2010

Skills

  • DOT compliance
  • Logistics planning
  • Fleet management
  • Inventory management
  • Customer service
  • Staff training
  • Team leadership
  • Operational excellence
  • Written communication

Timeline

Distribution Manager

Linde Gas and Equipment Inc.
06.2021 - 07.2025

Branch Manager

Linde Gas and Equipment Inc.
10.2016 - 06.2021

Customer Service Representative

Linde Gas and Equipment Inc.
04.2015 - 10.2016

Sales Specialist

Lowes Home Improvment
01.2014 - 04.2015

High School Diploma -

Edwardsville High School