Steven Moore
Wyandotte,MI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
J.S. Dean & Associates
01.2024 - 10.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Was responsible for all deposits and money allocation for property.
- Collaborate with property manager on staffing and HR decisions.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Warehouse/HR Manager
Pond of Dreams
08.2020 - 12.2023
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Oversaw all purchasing and product selling of the company.
- Implemented tracking standards and warehouse inventory improvements to help maintain a inventory of over $1.8 million.
- Company grew from $380,000 in sales, to $1.5 million by the time I had left. Average growth between 25% and 30% per year
Education
High School Diploma -
Huron High School
New Boston, MI05-2014
No Degree - General Studies
Monroe County Community College
Monroe, MINo Degree - Political Science And Government
University of Michigan, Dearborn
Dearborn, MISkills
- Tenant relations
- Property management
- Lease administration
- Conflict resolution
- Financial reporting
- Maintenance coordination
- Record keeping
- Customer service
- Compliance management
- Inventory management
- Warehouse operations
- Shipping and receiving
- Performance management
- Payroll administration
- Team building
- Employee training
Affiliations
- Michigan Amateur Hockey Association D2 Council
- Wyandotte Warriors Coaching Director
- Belle Tire Hockey Association Coach
Accomplishments
- Achieved 99.5% approval rating by implementing new customer service measures.
- Collaborated with team of 4 in the renovation of building that included 29 floors and 286 units.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
References
Michele Windhurst
Wyandotte, MI
734-341-5828
22nd District Court
Kimberly Mansour
Warren, MI
586-208-0739
J.S. Dean & Associates
Richard Boulware
Flat Rock, MI
734-486-0544
TVEC Electric
Volunteer work
- Supported engaging, fun, and smooth-running hockey tournaments by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
References
References available upon request.
Timeline
Assistant Property Manager
J.S. Dean & Associates
01.2024 - 10.2024
Warehouse/HR Manager
Pond of Dreams
08.2020 - 12.2023
High School Diploma -
Huron High School
No Degree - General Studies
Monroe County Community College
No Degree - Political Science And Government
University of Michigan, Dearborn
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