Steven Morales

- Part- time employee

- Hours worked per week: 10- 20 hours per week

• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Answered questions about store policies and addressed customer concerns.
• Increased sales by offering advice on purchases and promoting additional products.
• Stayed up-to-date on current industry trends and product knowledge, serving as a reliable resource for customers.
• Educated customers about the benefits of various vitamins and supplements, helping them make informed decisions regarding their health goals.

- Full-time employee

- Hours worked per week: 40-50 hours per week

• Established strong relationships with students, building trust and open communication channels for ongoing support.
• Improved student satisfaction by providing personalized academic support and guidance.
• Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
• Implemented and coordinated school activities and events.
• Educated students and family members in available resources from social service programs.
• Responded promptly to reported concerns or incidents, addressing issues effectively and efficiently.
• Performed risk assessments periodically to identify vulnerabilities in current security practices and recommend improvements where necessary.
• Served as a liaison between the school community and local law enforcement authorities for enhanced collaboration.
• Educated faculty, staff, and students on best practices for maintaining a safe learning environment.
• Obtained CPR, First Aid and Mental Health First Aid certifications in preparation for on-campus emergencies.
• Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
• Served as a trusted resource for colleagues seeking guidance on Spanish language usage or cultural norms when working with diverse populations.

- Full-time employee

- Hours worked per week: 40-60 hours per week

• Active: United States Government Top Secret Clearance.
• Protect life and property, preventing, detecting, and investigating criminal acts, and enforcing laws on federal property.
• Respond to emergency calls which may involve dangerous personnel or personnel who have committed felonies.
• Ensures security and protection of U.S. Government officials including Department of Commerce Secretary & Deputy Secretary.
• Work mandatory overtime when required.
• Work during inclement weather.
• Supervise & manage a federal contract.
• Create schedules.
• Monitor security alarms, dispatch security resources and initiate emergency response procedures.
• Bi- annual weapons qualifications with GLOCK 19 (9mm).
• Trained in neutralizing active shooter threat.

- Part-time employee

- Hours worked per week: 08-24 hours per week

• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Monitor daily range schedules.
• Operate target carrier system and all other firing range software, programs, and equipment.
• Address needs and repairs on firing range.
• Perform range inspections before and after all range activity, and report any findings immediately.
• Communicate range hot and cold status with staff, range masters, & instructors.

- Full-time employee

- Hours worked per week: 20-30 hours per week

• Active: United States Government Top Secret Clearance.

- Full-time employee

- Hours worked per week: 40- 60 hours per week

• Public Trust background.

- Part- time employee

- Hours worked per week: 04- 12 hours per week

- Part- time employee

- Hours worked per week: 15- 30 hours per week

• Completed full building and grounds patrols every hour to spot and investigate concerns.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Performed random bag checks to employees & visitors.
• Monitored alarm systems to detect any unauthorized entries into
  protected areas.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Patrolled and monitored premises in company vehicle & on foot.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Remained flexible in rapidly changing environments and adapted to developing situations.
• Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

- Full- time employee

- Hours worked per week: 40- 50 hours per week

• Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
• Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
• Helped residents achieve highest practical physical, mental and psychosocial well-being through individualized attention.
• Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
• Coordinated work tasks with other units and personnel to encourage smooth and efficient flow of information.
• Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, Alzheimer's, & muscular dystrophy.

- Full- time employee

- Hours worked per week: 40 hours per week

- Full- time employee

- Hours worked per week: 32- 40 hours per week

- Full- time employee

- Hours worked per week: 40- 60 hours per week

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.