Steven Morgan
Long Beach,MS
Summary
Experienced transportation professional seeking to obtain a promotional opportunity within your company where my talents, skills and perseverance will prove successful in achieving business goals. Proficient, hardworking and organized with specialized knowledge in transportation and management. Enthusiastic Manager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
13
13
years of professional experience
Work History
Transportation Crew Member/Express Services, Inc.
Jindal Tubular, USA LLC
Bay Saint-Louis, MS
11.2023 - 04.2024
- Loaded steel pipes onto rail cars for railroad transportation
- Loaded steel pipes onto Semi trucks for highway transportation
- Loaded steel pipes onto barges for coastal water transportation.
- Coordinated with team members on operational procedures.
- Completed day-to-day duties accurately and efficiently.
Manufacturing Assistant
Fibropool
Bay St. Louis, MS
04.2023 - 10.2023
- Conduct quality checks of finished products to ensure they meet the company’s standards for performance and appearance
- Package finished products in an efficient and organized manner, preparing them for shipment to customers
- Maintain a clean and organized work area, ensuring that all tools and equipment are properly stored after use
- Follow safety protocols and adhere to company policies to maintain a safe working environment
- Collaborate with team members and supervisors to meet production targets and resolve any manufacturing issues that may arise
- Participate in training sessions and workshops to enhance your knowledge and skills related to pool equipment manufacturing.
Interim General Manager
Jtran
Jackson, MS
07.2022
- Interim General Manager with overall responsibility of Transdev's Jackson, MS location including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance
- This position reports to the Regional Vice President
- Setting the commercial and operational strategic direction for the business unit team and leading our management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives
- Responsible for identifying and developing business growth opportunities from existing customers
- Close working relationship with the information Technology group to ensure strong development for Management team and staff and required applications for completing job processes
- Responsible for optimizing the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management
- Responsible for identifying and analyzing KPIs to help improve results
- Ensuring services are provided within budget and action plans developed and implemented to improve operational efficiencies
- Responsible for determining and delivering business unit budget
- Ensuring compliance with State and Federal regulation and compliance with Transdev corporate safety standards
- Develop relationships with external customers
- Responsible for all staff management and development and training in liaison with the corporate team as appropriate
- Other duties as required.
Transit Service Manager
Lower Hudson Transit Link (LHTL)
08.2018 - 07.2022
- Directed bus service and Command Center staff using computerized systems
- Including emergency situations, system busing failures and determining proper response procedures accordingly
- Familiar and proficient with project management process
- Experience with business and contractual agreements
- Drafted company Operating Instructions
- Outlined company policies, procedures and expectations of employees reducing violations and keeping employees on target with company goals
- Management of our field supervisory sector patrols during service hours
- Maximized Human Resources output, equipment, and scheduling compliance as well as incident/accident and other contractual reporting to the client, NYSDOT
- Wrote our Continuity of Operations (COOP) plan in case of an Emergency
- Reconnaissance and completion of system turn by turn guide for Operations
- Successfully completed all aspects of start-up within each department, including Human Resources, Safety, Training, Maintenance, Operations and Technology
- Control and aid with verification of new commuter bus service routes and points of interest
- Screening and procurement of each of the following vendors: Facilities snow removal, Bus shelter snow removal (19 stops) for system entirety, Facilities waste and recycling removal, Facilities janitorial cleaning, All make-ready duties related to start of service for Lower Hudson Transit Link.
Service Quality Manager
Nassau Inter-County Express
01.2014 - 08.2018
- Monitored and controlled buses at command center using computerized systems including emergency situations and system failures as well as determining proper response procedures accordingly
- Coordinate field patrols and supervisory sector patrols
- Responsible for best use of equipment and scheduling compliance for Long Island and Queens New York
- Operator assignment, yard dispatch, and bus/vehicle assignments for fixed route transportation
- Assure all routes have appropriate coverage for scheduled and live trips
- Ensured safe environment for the operation of revenue service mass-transit fleet
- Monitored compliance of safety procedures, schedule adherence and public relations; investigate road hazards and any emergency operations to safeguard equipment, operators, and passengers
- Accident scene investigation, DOT drug testing and risk management protocols adhering DOT, FTA, PTSB and EPA standards.
Smart Drive Administrator/Manager
Nassau Inter-County Express
04.2012 - 01.2014
- Transferred to the Nassau County property to organize, set up, and manage the new Smart Drive onboard camera system
- Managed all onboard incidents for the entire fleet of 700+ Operators
- Instructed all Operators with safety coaching and/or disciplinary actions based upon findings and safety violations.
- Monitor, review and resolve red light camera citations including payment of fines with all Operators.
CDL A-P2 Endorsed Road Supervisor
Front Range Express and Metro Mobility
05.2011 - 04.2012
- Performed all duties needed to ensure and support a safe work and driving environment for 100+ revenue service vehicles
- Accident investigation, disciplinary re-training, corporate risk reporting, insurance subrogation, on-route trail checks and ride-along assessments
- Trained new CDL drivers for revenue service, using corporate Operator Development Program complete with class work, skills course and required BTW training
- Member of the D.R.I.V.E
- (Dedication, Requirements, Instruction, Values, Equipment) Committee, a corporate initiative promoting safety awareness within the company.
Education
Coursework in Business Management -
Denver Technical Institute
01.1995
General Equivalency Diploma -
PPCC
01.1994
High School Diploma -
Crowley High School
01.1987
Skills
- Experienced office and field Manager
- Driver trainer- classroom setting and through private tutorials/coaching sessions
- Communicates effectively with Upper Management
- Follows company directives whether in a corporate setting or off-site location
- Completes tasks at hand on time to meet corporate deadlines
- Willingness to take initiative
- Mechanically inclined
- Computer literate in MS Word, MS Excel, Word Perfect, Data Entry, E-mail, Internet
- Forklift experienced and certified
- Class A Commercial Driver’s License with Passenger, Tank, Double/Triple Endorsements (K Restricted: Intrastate only, due to non-usage of CDL as a Motor Carrier/Operator)
Affiliations
- Multiple contracts and positions within Transdev over a 12 year period.
Timeline
Transportation Crew Member/Express Services, Inc.
Jindal Tubular, USA LLC
11.2023 - 04.2024
Manufacturing Assistant
Fibropool
04.2023 - 10.2023
Interim General Manager
Jtran
07.2022
Transit Service Manager
Lower Hudson Transit Link (LHTL)
08.2018 - 07.2022
Service Quality Manager
Nassau Inter-County Express
01.2014 - 08.2018
Smart Drive Administrator/Manager
Nassau Inter-County Express
04.2012 - 01.2014
CDL A-P2 Endorsed Road Supervisor
Front Range Express and Metro Mobility
05.2011 - 04.2012
Coursework in Business Management -
Denver Technical Institute
General Equivalency Diploma -
PPCC
High School Diploma -
Crowley High School
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