Summary
Overview
Work History
Education
Skills
Timeline
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Steven Mori

San Diego,CA

Summary

Operations professional with extensive experience in delivery and dispatch for major carriers such as UPS, Amazon DSP, and FedEx. Demonstrated success in fleet management, driver training, and ensuring safety compliance in high volume environments. Committed to leveraging operational control and performance management skills to drive efficiency and results.

Overview

15
15
years of professional experience

Work History

Hybrid Dispatcher / Driver Trainer /Route Delivery Driver

Lear Logistics
San Diego, California
01.2024 - Current
  • Oversee full fleet dispatch, rebalance routes, support drivers, and maintain on time performance.
  • Track safety scores, coaching, violations, delivery accuracy, and operational exceptions.
  • Document route notes, customer issues, and daily operational needs for follow up resolution.
  • Train new drivers on safe driving, scanning, routing, and performance standards.

Media Team Lead /Production Supervisor

OneNOnly Travel Services
San Francisco, California
12.2019 - Current
  • Lead travel based media teams for filming, coordination, and content production.
  • Edit professional content using Final Cut Pro X, CapCut Pro, and Instagram Creator Tools.
  • Oversee shot lists, coordinate deadlines, and enhance team communication to ensure production of high quality brand content.

Business Route Delivery Driver

Cube Enterprises
San Diego, California
01.2023 - 01.2024
  • Delivered 400+ packages a day and completed 250-300+ business pickups with precise timing windows.
  • Provided delivery service to commercial offices, docks, secured facilities, and warehouses.
  • Maintained strict compliance with scanning, routing, and time sensitive delievries.

Seasonal Security Officer / Night Shift Supervisor

Bohemian Grove
Monte Rio, California
06.2011 - 07.2023
  • Provided security for 10+ years at the annual retreat with duties including access control and perimeter safety. Returned in final season as night shift supervisor, overseeing guard teams, incident response, and safety protocols.

Personal Vehicle Driver

UPS
Petaluma, California
11.2019 - 12.2020
  • Delivered residential and commercial routes following UPS safety and package handling standards. Supported heavy peak season demand with strong performance and reliability.
  • Built familiarity with UPS operational methods and on road expectations.

Volunteer Firefighter

Forestville Fire Department
Forestville, California
01.2014 - 01.2017
  • Collaborated with team members during training exercises and drills.
  • Assisted in rescue operations under high pressure conditions.

Education

High School Diploma -

El Molino Highschool
Forestville, CA
01-2015

Some College (No Degree) - Fire Technology / Kinesiology

Santa Rosa Junior College
Santa Rosa, California, CA

Skills

  • Dispatch operations management
  • Driver training and coaching
  • Route optimization strategies
  • Safety compliance standards
  • Performance metrics analysis
  • Excel proficiency
  • Incident reporting procedures
  • Scheduling and labor allocation
  • Customer service excellence
  • Team leadership and communication

Timeline

Hybrid Dispatcher / Driver Trainer /Route Delivery Driver

Lear Logistics
01.2024 - Current

Business Route Delivery Driver

Cube Enterprises
01.2023 - 01.2024

Media Team Lead /Production Supervisor

OneNOnly Travel Services
12.2019 - Current

Personal Vehicle Driver

UPS
11.2019 - 12.2020

Volunteer Firefighter

Forestville Fire Department
01.2014 - 01.2017

Seasonal Security Officer / Night Shift Supervisor

Bohemian Grove
06.2011 - 07.2023

High School Diploma -

El Molino Highschool

Some College (No Degree) - Fire Technology / Kinesiology

Santa Rosa Junior College