Steven Mori
San Diego,CA
Summary
Operations professional with extensive experience in delivery and dispatch for major carriers such as UPS, Amazon DSP, and FedEx. Demonstrated success in fleet management, driver training, and ensuring safety compliance in high volume environments. Committed to leveraging operational control and performance management skills to drive efficiency and results.
Overview
15
15
years of professional experience
Work History
Hybrid Dispatcher / Driver Trainer /Route Delivery Driver
Lear Logistics
San Diego, California
01.2024 - Current
- Oversee full fleet dispatch, rebalance routes, support drivers, and maintain on time performance.
- Track safety scores, coaching, violations, delivery accuracy, and operational exceptions.
- Document route notes, customer issues, and daily operational needs for follow up resolution.
- Train new drivers on safe driving, scanning, routing, and performance standards.
Media Team Lead /Production Supervisor
OneNOnly Travel Services
San Francisco, California
12.2019 - Current
- Lead travel based media teams for filming, coordination, and content production.
- Edit professional content using Final Cut Pro X, CapCut Pro, and Instagram Creator Tools.
- Oversee shot lists, coordinate deadlines, and enhance team communication to ensure production of high quality brand content.
Business Route Delivery Driver
Cube Enterprises
San Diego, California
01.2023 - 01.2024
- Delivered 400+ packages a day and completed 250-300+ business pickups with precise timing windows.
- Provided delivery service to commercial offices, docks, secured facilities, and warehouses.
- Maintained strict compliance with scanning, routing, and time sensitive delievries.
Seasonal Security Officer / Night Shift Supervisor
Bohemian Grove
Monte Rio, California
06.2011 - 07.2023
- Provided security for 10+ years at the annual retreat with duties including access control and perimeter safety. Returned in final season as night shift supervisor, overseeing guard teams, incident response, and safety protocols.
Personal Vehicle Driver
UPS
Petaluma, California
11.2019 - 12.2020
- Delivered residential and commercial routes following UPS safety and package handling standards. Supported heavy peak season demand with strong performance and reliability.
- Built familiarity with UPS operational methods and on road expectations.
Volunteer Firefighter
Forestville Fire Department
Forestville, California
01.2014 - 01.2017
- Collaborated with team members during training exercises and drills.
- Assisted in rescue operations under high pressure conditions.
Education
High School Diploma -
El Molino Highschool
Forestville, CA01-2015
Some College (No Degree) - Fire Technology / Kinesiology
Santa Rosa Junior College
Santa Rosa, California, CASkills
- Dispatch operations management
- Driver training and coaching
- Route optimization strategies
- Safety compliance standards
- Performance metrics analysis
- Excel proficiency
- Incident reporting procedures
- Scheduling and labor allocation
- Customer service excellence
- Team leadership and communication
Timeline
Hybrid Dispatcher / Driver Trainer /Route Delivery Driver
Lear Logistics
01.2024 - Current
Business Route Delivery Driver
Cube Enterprises
01.2023 - 01.2024
Media Team Lead /Production Supervisor
OneNOnly Travel Services
12.2019 - Current
Personal Vehicle Driver
UPS
11.2019 - 12.2020
Volunteer Firefighter
Forestville Fire Department
01.2014 - 01.2017
Seasonal Security Officer / Night Shift Supervisor
Bohemian Grove
06.2011 - 07.2023
High School Diploma -
El Molino Highschool
Some College (No Degree) - Fire Technology / Kinesiology
Santa Rosa Junior College