Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Nail

Orlando,FL

Summary

Im a former Sales-oriented Meat Supervisor with customer service and quality assurance skills. Successful at providing thorough information to customers and staying calm in high-traffic times. Providing organization and well executed coordination among subordinates to improve production and sales. Personable Butcher with 4 years of meat cutting experience. Skilled in safe and sanitary execution of various cuts and specialized orders. Excellent eye for detail proven to guarantee customer satisfaction through quality assurance and great services.

Overview

7
7
years of professional experience

Work History

Meat Cutter

Freshfieldsfarm
Orlando, FL
09.2017 - Current
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Answered customer questions about specific products and cut meats to specifications.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Properly stored meat to decrease waste and increase product freshness span.
  • Monitored employee use of machinery, including mincers, slicers and sausage fillers.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Assistant Meat Department Manager

Sprouts Farmer Market
Orlando, FL
05.2022 - 02.2023
  • Coached team members on equipment safety, food handling and merchandising techniques.
  • Packed display case with meat and poultry products, checking price tags for accuracy.
  • Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
  • Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
  • Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Crew Trainer

McDonald's
Orlando, FL
04.2017 - 09.2017
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.

Education

High School Diploma -

Florida Virtual School
2145 Metrocenter Boulevard Suite 200,Orlando,32835
06.2017

Skills

  • Inventory management
  • Product packaging
  • Cutting safety
  • Temperature checks
  • Customer service
  • Operational improvement
  • Relationship development
  • Process improvement
  • Supervision
  • Problem resolution
  • Communications
  • Organization

Timeline

Assistant Meat Department Manager

Sprouts Farmer Market
05.2022 - 02.2023

Meat Cutter

Freshfieldsfarm
09.2017 - Current

Crew Trainer

McDonald's
04.2017 - 09.2017

High School Diploma -

Florida Virtual School
Steven Nail