Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Najdek

Gansevoort,Ny

Summary

Dynamic and dedicated professional with extensive experience at The Bread Basket Bakery, excelling in espresso machine operations and delivering exceptional customer service. Proven ability to enhance sales through personalized beverage creation and effective team training. Recognized for strong communication skills and a commitment to maintaining high standards of quality and cleanliness.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

Barista/Front of House Employee

The Bread Basket Bakery
09.2024 - 04.2025
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Cleaner, Painter, Groundskeeper, Maintenance

Plaza 15 Self Storage/The Algonquin
06.2018 - 02.2019
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Worked holidays and weekends depending on shifting needs of project.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Utilized brushes and rollers to create various textures.
  • Applied various types of paints and other finishes to interior and exterior surfaces.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Followed safety procedures and properly used protective gear while painting.
  • Trained new staff on initial setup routines and continual work monitoring procedures.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Taped off areas to prevent overspray and other accidents.
  • Primed and sealed surfaces to best support paint coats.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Repaired drywall and plaster prior to painting.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Educated employees and members of public on plant biology and health.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained gardening tools by replacing blades and fluids.
  • Removed debris and waste from outdoor areas.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Groundskeeper

Burns Management at Saratoga Garden Apartments
06.2017 - 06.2018
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained gardening tools by replacing blades and fluids.
  • Inspected gardens for pests, weeds and diseases.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Removed debris and waste from outdoor areas.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Prepared soil for planting and sowing.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Baker/Prep Cook/Front of House Employee

Breuggers Bagels
10.2016 - 12.2016
  • Operated cash registers and processed payments accurately.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Packaged finished products for sale.
  • Processed customer orders and payment transactions.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained food safety and sanitation standards.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Brewed coffee and tea and changed out drink station syrups.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Baked consistent quality items.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Replenished bakery items in display cases.
  • Followed food safety standards when handling ingredients.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Peanut Butter Maker

The Saratoga Peanut Butter Company
06.2016 - 09.2016
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Baker/Dough Maker/Prep Cook

Uncommon Grounds
04.2014 - 04.2016
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Created appealing displays to showcase products in bakery.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Managed display cases to verify freshness and attractiveness of products.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Prepared dough for variety of cookies, scones, and bagels.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Prepared all baked goods in accordance with standards of quality, quantity control, taste, and presentation.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Replenished bakery items in display cases.
  • Followed food safety standards when handling ingredients.
  • Trained new employees on bakery methods and procedures.
  • Determined baking times for various items.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Chose, inspected, weighed, and measured ingredients for each production run.
  • Followed instructions and processes to maintain food and beverage integrity.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Located and corrected different operational problems and mechanical faults to maintain production levels.
  • Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Suggested actionable improvements to streamline training procedures.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Monitored food quality and presentation to maintain high standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Cashier

Tushitaheaven
10.2012 - 07.2013
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Processed refunds and exchanges in accordance with company policy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Routinely cleaned and rearranged complex displays of fragile, high value merchandise.

Education

High School Diploma -

The Adirondack School of Northeastern New York
Greenwich, NY
06-2012

Skills

  • Espresso machine operations
  • Speedy and efficient
  • Workflow management
  • Recipe adherence
  • Clear communication
  • Cash register operation
  • Problem-solving
  • Team player
  • Friendly and outgoing
  • Verbal and written communication
  • Hospitality and accommodation
  • Retail management
  • Calm demeanor
  • Performance improvement
  • POS system operation
  • Solid problem solver
  • New hire training
  • Physical stamina
  • Product displays
  • Adaptive and creative
  • Multitasking and organization
  • Excellent memory
  • Exceptional customer service
  • Time management
  • Coffee brewing
  • Basic math
  • Active listener
  • Professional demeanor
  • Attention to detail
  • Positive and professional
  • Cash handling
  • Quality control

Timeline

Barista/Front of House Employee

The Bread Basket Bakery
09.2024 - 04.2025

Cleaner, Painter, Groundskeeper, Maintenance

Plaza 15 Self Storage/The Algonquin
06.2018 - 02.2019

Groundskeeper

Burns Management at Saratoga Garden Apartments
06.2017 - 06.2018

Baker/Prep Cook/Front of House Employee

Breuggers Bagels
10.2016 - 12.2016

Peanut Butter Maker

The Saratoga Peanut Butter Company
06.2016 - 09.2016

Baker/Dough Maker/Prep Cook

Uncommon Grounds
04.2014 - 04.2016

Cashier

Tushitaheaven
10.2012 - 07.2013

High School Diploma -

The Adirondack School of Northeastern New York

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