Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Generic

STEVEN NELLOS

Fort Myers

Summary

Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply 5 years of experience and diverse skills to new role.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Expo Runner

Brunos of Brooklyn Italian Eatery
10.2024 - Current
  • Communicated food orders to chefs to execute priorities and special requests.
  • Delivered food orders from kitchen to customers' tables.
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.

Dockworker

Salty Sams Marina
03.2024 - 07.2024
  • Prepared for shipments by stacking and labeling different types of freight.
  • Prevented safety hazards with regular dock and equipment inspections.
  • Tracked freight through distribution network with use of handheld scanners.
  • Maintained clean and organized dock area to promote safety.

Project Assistant

On the Mark Construction
07.2023 - 02.2024
  • Organized distribution of updated project packets to team members.
  • Created detailed briefs, reports and other professional business correspondence for project teams.
  • Liaised with external vendors and partners to facilitate smooth collaboration on joint projects.
  • Assisted project managers in planning, scheduling, and executing projects.
  • Learned work from ground up, shadowing construction personnel to gain experience and contribute to project success.
  • Supported senior crew members by completing basic, semi-skilled and skilled work such.

Food Runner

Doc Fords Rum Bar & Grille
02.2023 - 06.2023
  • Communicated food orders to chefs, paying attention to special requests regarding food allergies.
  • Participated in pre-shift meetings to review specials, menu changes, or daily goals.
  • Confirmed order accuracy with chefs prior to leaving kitchen area.
  • Cross-trained in dining room role to provide skilled support when short-staffed.

Marina Dock Hand

Freedom Boat Club
06.2022 - 06.2023
  • Provided basic first aid treatment for minor injuries sustained by guests or staff members.
  • Conducted regular safety inspections of docks, boats, and other marina infrastructure.
  • Maintained cleanliness of marina facilities, including restrooms, showers, and docks.
  • Supported boaters with troubleshooting issues related to navigation equipment or communication devices.

Education

High School -

Bishop Feehan High School
Attleboro, MA
05.2021

Skills

  • Dock Equipment Operation
  • Server Support
  • Dining room setup
  • Kitchen Support
  • Customer Service
  • Building rapport
  • Quick learner
  • Guest relations
  • Strong organization
  • Food presentation
  • Sales experience
  • Complaint resolution

Certification

  • Real Estate License - 2021- Present
  • Life, Health, Variable annuities license- 2023- Present

LANGUAGE

Portuguese
Intermediate

Timeline

Expo Runner

Brunos of Brooklyn Italian Eatery
10.2024 - Current

Dockworker

Salty Sams Marina
03.2024 - 07.2024

Project Assistant

On the Mark Construction
07.2023 - 02.2024

Food Runner

Doc Fords Rum Bar & Grille
02.2023 - 06.2023

Marina Dock Hand

Freedom Boat Club
06.2022 - 06.2023

High School -

Bishop Feehan High School

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