Steven Nicholas
Homosassa,FL
Summary
I've been married to the same beautiful woman for fourty five plus yrs. & use to cowboy a little bit, a team roper, tried a little bronc riding to.
Overview
42
42
years of professional experience
2
2
years of post-secondary education
Work History
Express Mail Clerk / Supervisor Mail Opperations
United States Postal Service
Santa Ana, California
03.1979 - 10.2009
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Upsold postal services like insurance and tracking.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Auto Parts Counterperson
United Auto & Marine Parts
Newport Beach, California
07.1975 - 01.1979
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Ordered parts from various distributors to fulfill demands.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
Auto Parts Counterperson
Sonora Auto Parts
Sonora, California
04.1974 - 06.1975
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Delivered merchandise to business locations for use in [Type] repairs or direct sales.
Automotive Mechanic
Bill Kile Chevron Station
Sonora, California
06.1972 - 04.1974
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Maintained accurate records of time and materials required to perform repairs and service.
Service Station Manager
Nicholas Chevron Station/ Family Owned & Opperated
Long Beach, California
07.1967 - 04.1972
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Implemented [Type] process improvement initiatives within department.
- Established team priorities, maintained schedules and monitored performance.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Education
Heavy Equipment Maintenance Technology
Columbia Jr College
Columbia California 09.1972 - 06.1974
Skills
Home remodeling, concrete & pool deck installation, construction, hard wood flooring installation and refinishing,plumbing & electrical
undefinedTimeline
Express Mail Clerk / Supervisor Mail Opperations
United States Postal Service
03.1979 - 10.2009
Auto Parts Counterperson
United Auto & Marine Parts
07.1975 - 01.1979
Auto Parts Counterperson
Sonora Auto Parts
04.1974 - 06.1975
Heavy Equipment Maintenance Technology
Columbia Jr College
09.1972 - 06.1974
Automotive Mechanic
Bill Kile Chevron Station
06.1972 - 04.1974
Service Station Manager
Nicholas Chevron Station/ Family Owned & Opperated
07.1967 - 04.1972
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