Steven Nusbaum
Waseca,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Infrastructure Engineer
Computer Integration Technologies (CIT)
Woodbury, MN
08.2022 - Current
- Effectively managed customer infrastructure by maintaining, updating, and implementing various technical components including Networking, Windows Servers and Desktops, Multiple hypervisors, SAN, M365, and Microsoft Azure.
- Conducted technical security audits including vulnerability testing, log monitoring, and firewall configurations.
- Installed, configured and troubleshooted server hardware and software components including operating systems.
- Configured and maintained network infrastructure devices including Cisco, HP/Aruba, Fortinet, Palo Alto, Watchguard, and others.
- Quickly and accurately identify and document customer details and steps taken in projects and tickets.
- Troubleshoot network/device/software issues within defined Service Level Agreements (SLAs).
- Completing ticket and project work on time and on budget.
Systems Administrator/Engineer
Jostens Inc.
Owatonna, MN
01.2018 - Current
- Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
- Enhanced application security by proactively identifying and resolving vulnerabilities through patching and implementing solutions.
- Ensured the maintenance of cloud-hosted and on-site servers through patch application and hardware health monitoring.
- Ensured the smooth functioning of intricate infrastructure by actively monitoring and resolving any issues that arose.
- F5 LTM load balancer administration (Ex. Apply iRules, SSL certificates, VIP’s).
- Analyzed and communicated incident management issues, identifying and resolving system level problems for various production environments.
- Oversaw and ensured the operational health of enterprise infrastructure in the data center
- Managed the configuration and maintenance of virtual networks within a VMware environment
- Continuously monitored the production environment using monitoring and management software to identify and diagnose production problems and faults. Conducted root cause analysis and implemented problem resolution activities.
System Engineer
Pantheon Computers
Waseca, MN
06.2012 - 01.2018
- Performed network administration and help desk services as an MSP to small and medium size businesses. This requires good communication skills, the ability to use remote access tools, with in the NOC system and Bomgar, and technical knowledge to provide client timely resolutions
- Managed projects of new domain environments or migration, along with installation of new equipment such as computers, physical servers, Hyper V, virtual servers, databases, switches and firewalls.
- Managed and maintained Microsoft Windows Servers 2003 - 2016 network infrastructures.
- Developed and maintained documentation on operational designs and procedures.
- Recommended improvements to technical practices to enhance operations.
- Maintained security, backup and redundancy strategies to reduce threat of losing sensitive information permanently.
- Maintained timely and accurate oral and written technical reports of engineering activities using Connectwise
Education
Certification - Microsoft Certifications
PC ProSchools, Inc.
Minneapolis, MN06.2009
High School Diploma -
Faribault Senior High School
Faribault, MN05.2000
Skills
- Microsoft Server Administration
- Microsoft 365/Azure
- SharePoint
- Training and mentoring
- Active Directory
- SQL Server
- Infrastructure development
- System updates
- Strong organizational skills and decision-making abilities
- Virtualization Technologies
- TCP/IP, LAN, WAN, DNS, DHCP Technologies
- Ability to prioritize and balance multiple tasks
- Prioritization
- Decision-making skills
- Forward-thinking mindset
Certification
- Microsoft Certified Professional (MCP)
- Excellent documentation and verbal
- Service Desk Professional (SDP)
- AWS training
- HIPPA Certified
- Watchguard Firewall certified
- F5 LTM administraion
Affiliations
Camping
Soccer Coach
Weight Lifting
Timeline
Infrastructure Engineer
Computer Integration Technologies (CIT)
08.2022 - Current
Systems Administrator/Engineer
Jostens Inc.
01.2018 - Current
System Engineer
Pantheon Computers
06.2012 - 01.2018
Certification - Microsoft Certifications
PC ProSchools, Inc.
High School Diploma -
Faribault Senior High School
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