Experienced strategic business development/account management professional with a proven track record in building relationships, cultivating partnerships, and retaining top accounts. Skilled in growing profit channels through trust-building and effective persuasion. Self-motivated individual with expertise in expanding network connections and introducing products persuasively. Highly knowledgeable in educating clients, implementing pricing strategies, and driving territory development. Recognized as a productive regional account manager with exceptional oral and written communication skills. Known for a persuasive and charming demeanor while maintaining honesty and fostering long-term, individualized relationships. Results-driven professional who consistently increases profits, streamlines company procedures, and maintains a goal-oriented mindset.
Overview
30
30
years of professional experience
Work History
Regional Account Manager
Macnica America
01.2021 - 08.2024
Responsible for implementing a sales initiative to increase revenue by offering the customer a complete solution in hardware, software & IP
Managed diverse portfolio of accounts across various industries including industrial, military and medical sectors each received personalized attention and support.
Growing customer base by proactive management of relationships and sales strategies offering Macnica's value-add solutions
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
Work closely with our vendor's support & marketing team to exceeded sales goals and improve profitability by aligning sales strategies with our customer's needs.
Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
Senior Business Development Manager (Consultant 6 months contract)
N2 Power
01.2020 - 01.2021
Created and delivered technical oriented sales presentations to potential customers and the sales team via on line video conferencing
Elevated the sales team performance by implementing strategic planning and coaching in areas of prospecting, sales and value-added presentations
Cultivated strong professional relationships with Manufacturer's Representatives and the Distribution Network to drive long-term business development.
Increased sales revenue by strategically identifying and pursuing new business opportunities.
Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
Managed a diverse team of sales professionals, providing coaching and guidance to optimize performance.
Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
Owner/Managing Director
Phase2 Technologies & Associates
01.2014 - 01.2020
Launched company by leveraging our long-term successful business relationships
Resulting in the signing of Adlink Technology, Microsemi, Macom & 3D Plus
Effectively marketing and selling the principals products to an OEM account base consisting of Industrial, Medical, Military & Telecom customers
Working closely with the Factory Engineering, Marketing, and Operations as needed to close sales in a timely matter
Trained & managing and distribution partners in order to meet and exceed sales quotas
Preparing and execute QBR to review sales strategies for targeted accounts
Recovered a lost $500K account, by working closely with the principal to bring in additional factory resources including program management & product development
Implement Microsoft Dynamics to assist in database development & opportunity tracking in order to increase sales & productivity
3D Plus awarded Phase2 Technologies Sale Representative of the Year at their annual sales meeting for the execution of a $1.5 million dollar contract.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
Owner/Managing Director
Metro Logic Corporation
01.1998 - 01.2014
Managed a successful Manufacturer's Representative Company that included electronic components, semi-conductor and systems in various industries including medical, industrial, security and military companies
Oversaw project execution, progress and sales performance to measure & quantify P&L for the organization
Enhanced operational performance by developing effective business strategies, including improved processes and procedures
Secured long-term accounts, managing sales presentations to promote design win goal and drive profit
Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for OEM from $200,000-$2Million in revenue.
Reviewed quote and evolution of plans with involved parties to determine necessary changes.
Identified and cultivated relationships with potential clients to boost business.
Contacted potential clients of industry and educated on products and services.
Negotiated details of agreements, submitted orders to manufacturers and coordinated installation of products and equipment.
Answered questions, resolved issues and supported clients from initial sales conversation through delivery of order.
Used consultative sales approach to understand and meet customer needs.
Contacted customers and prospects to generate new business to achieve company growth goals.
Serviced existing accounts on regular basis to maximize revenue.
Sales Engineer/Principal
Metro Logic Corporation
01.1995 - 01.1998
Leveraged impressive negotiation and technical advisory acumen to drive development of new market opportunities
Represented Metro Logic at customer appointments, serving as subject matter expert specializing in components and subsystems to deliver support to customer base
Facilitated product integration by providing technical assistance to account managers and clients, achieving top user satisfaction
Interfaced with Program Managers and Design Engineers in development of customized products in alignment with client needs, increasing profits and market share
Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Identified and supported resale opportunities to achieve sales plans.
Generated new leads through cold calling, social media outreach, and attending industry events.
Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Suggested ideas for product evolution and new product variants.
Education
Bachelor of Science - Electrical Engineering
City University of New York
New York, NY
Skills
Training & Development
Key Account Development
Territory and Account Management
Proactive account expansion
Consultative and relationship selling
Self-Motivated
Sales leadership
Territory Management
Client Engagement
Customer relationship development
Teamwork and Collaboration
Problem-Solving
Revenue Growth
Performance Tracking
Timeline
Regional Account Manager
Macnica America
01.2021 - 08.2024
Senior Business Development Manager (Consultant 6 months contract)
N2 Power
01.2020 - 01.2021
Owner/Managing Director
Phase2 Technologies & Associates
01.2014 - 01.2020
Owner/Managing Director
Metro Logic Corporation
01.1998 - 01.2014
Sales Engineer/Principal
Metro Logic Corporation
01.1995 - 01.1998
Bachelor of Science - Electrical Engineering
City University of New York
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