Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Steven Ohler

Lawrenceville,NJ

Summary

Thorough Engineering Technician equipped with strong attention to detail and recognize potential issues before problems occur. Highly alert while performing job tasks and determined problem-solver. Dedicated Engineering Technician skilled in employing lean principles to add value, remove waste and drive continuous improvement in engineering projects. Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Engineering Technician 4

Macom Technology Solutions Holdings Inc.
03.2023 - Current
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
  • Plotted equipment response time and fault range information on graph to determine relay curves.
  • Implemented quality assurance procedures to minimize non-conformances.
  • Performed work according to project schedules and high quality standards.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
  • Supported project completion on time and within budget by consistently meeting deadlines for assigned tasks.

Engineering Technician 4

Linearizer Technology
01.2012 - 03.2023
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
  • Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
  • Plotted equipment response time and fault range information on graph to determine relay curves.
  • Implemented quality assurance procedures to minimize non-conformances.
  • Performed work according to project schedules and high quality standards.
  • Actively participated in cross-functional teams addressing complex problems requiring multidisciplinary perspectives contributing to successful outcomes.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
  • Supported project completion on time and within budget by consistently meeting deadlines for assigned tasks.
  • Enhanced overall team productivity through continuous improvement initiatives focused on streamlining processes and optimizing resource allocation.
  • Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
  • Assisted with installation, calibration and testing of engineering systems.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Showcased strong attention to detail in the preparation, assembly, and installation of intricate components supporting engineering projects.

Customer Service Sales Representative

A1 Limousine
06.2010 - 01.2012
  • Collaborated closely with other departments like Dispatch, Marketing and Management in order to benefit the customer experience.
  • Trained new employees on customer service, bookings and procedures.
  • Contributed to team objectives in fast-paced environment.
  • Utilized CRM software for accurate record-keeping and easy access to pertinent client information during calls.
  • Contributed to positive team culture, driving motivation and productivity among peers.
  • Selected correct vehicles based on customer needs, event specifications and applicable regulations.
  • Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
  • Maintained current knowledge of evolving changes in marketplace.
  • Processed customer reservations and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
  • Informed customers of promotions to increase sales productivity and volume.

Education

Associate of Science - Electrical, Electronics Engineering Technologies

Mercer County Community College
Hamilton, NJ

No Degree - Business Administration

Kean University
Union, NJ

Skills

  • Procedure Specification
  • Test Documentation
  • Visual Inspection
  • Troubleshooting skills
  • Equipment Inspection
  • Product Inspections
  • Critical Thinking
  • Defect Correction
  • Technical training
  • Hardware troubleshooting
  • System Integration
  • System evaluation
  • Equipment Operation
  • Manufacturing process controls
  • Attention to Detail
  • Detail Drawings
  • Equipment Setup
  • Testing
  • Corrective Maintenance
  • Component Testing
  • Electronic Measurements
  • Equipment Maintenance
  • Error Troubleshooting
  • Soldering skills
  • Technical specifications
  • Quality Control and Assurance
  • Testing Documentation

Accomplishments

Received "Exceptional Customer Service" awards at multiple previous jobs.



Certification

Previously received Certification from the State of New Jersey and Casino Control Commission as a professional Dealer in Poker, Roulette and BlackJack.

Timeline

Engineering Technician 4

Macom Technology Solutions Holdings Inc.
03.2023 - Current

Engineering Technician 4

Linearizer Technology
01.2012 - 03.2023

Customer Service Sales Representative

A1 Limousine
06.2010 - 01.2012

Associate of Science - Electrical, Electronics Engineering Technologies

Mercer County Community College

No Degree - Business Administration

Kean University

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Steven Ohler