Steven Olivares
Cleveland,TX
Summary
Dynamic Parts Sales Manager with a proven track record at AutoZone, excelling in inventory control and customer relations. Enhanced efficiency through innovative procedures and staff training, driving customer satisfaction and loyalty. Skilled in sales promotion and task delegation, consistently achieving productivity targets while fostering a collaborative team environment.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Parts Sales Manager
AutoZone
02.2024 - 06.2025
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Ordered parts for customers and repair shops.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and trained staff on product knowledge and customer service.
Roofing Laborer
Basic Roofing
07.2023 - 02.2024
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Installed, repaired, and replaced single-ply roofing systems.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Cleaned up work areas upon completion of projects.
- Corrected improper drainage and ventilation problems.
- Assessed roofs for signs of damage or wear and tear after storms.
- Assisted with installation of gutters and downspouts.
Parts Sales Manager
AutoZone
07.2022 - 07.2023
- Ordered parts for customers and repair shops
- Built relationships with customers and community to establish long-term business growth.
Team Leader
Burger King
12.2021 - 07.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
Cashier
Food Town Grocery Stores
07.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
Cashier
Burger King
01.2018 - 06.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Set up new sales displays each week with fresh merchandise.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Cleveland High School
Cleveland, TX05-2021
Skills
- Sales promotion
- Inventory tracking and control
- Task delegation
- Stock management
- Improving customer satisfaction
- Product promotion
- Inventory auditing
- Customer service
- Returns processing
- Reviewing deliveries
- Customer relations
- Ordering parts
- Staff training
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Parts Sales Manager
AutoZone
02.2024 - 06.2025
Roofing Laborer
Basic Roofing
07.2023 - 02.2024
Parts Sales Manager
AutoZone
07.2022 - 07.2023
Team Leader
Burger King
12.2021 - 07.2022
Cashier
Food Town Grocery Stores
07.2021 - 10.2021
Cashier
Burger King
01.2018 - 06.2018
High School Diploma -
Cleveland High School
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