Summary
Overview
Work History
Education
Skills
Awards
Certificationscourses
Languages
Timeline
Generic
Steven Ollivierre

Steven Ollivierre

New Bedford,MA

Summary

Experienced Barber with 30 years of management expertise in overseeing staff, inventory, and client relations in a high-volume salon environment. Passionate Barber Shop Manager with strong leadership skills and a commitment to creating a positive and professional salon experience for clients. Results-driven Barber Manager with a background in staff training, scheduling, and business development seeking to bring innovative solutions to a dynamic barber shop environment.

Barbershop management professional with reputation for high standards and delivering results. Extensive experience in overseeing operations, improving customer experiences, and driving business growth. Known for strong team collaboration and adaptability to changing needs. Proficient in staff training, client relations, and operational efficiency.

Diligent [Desired Position] with comprehensive background in managing barbershops, ensuring smooth daily operations, and fostering welcoming environment for clients. Proven track record of mentoring staff and implementing innovative techniques to enhance customer satisfaction. Demonstrated ability in team leadership and efficient task management. Environment services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards. Professional housekeeping expert with focus on maintaining cleanliness and organization. Proven ability to enhance sanitation procedures and contribute to healthier environment. Known for reliability and adaptability, excelling in collaborative settings and meeting dynamic needs. Skilled in cleaning techniques and maintaining hygiene standards. Experienced with sanitation and cleanliness procedures, ensuring optimal hygiene. Utilizes effective cleaning methods to maintain high standards. Track record of reliability and thoroughness in all housekeeping tasks. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Diligent [Desired Position] with strong background in maintaining clean and sanitary environments. Successfully implemented efficient cleaning protocols, ensuring high standards of hygiene. Demonstrated effective time management and attention to detail in all tasks.

Overview

30
30
years of professional experience

Work History

Barbershop Manager

King Cuts Barbershop
08.1995 - Current
  • Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
  • Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
  • Evaluated market trends to stay competitive within the industry while offering innovative services tailored to client preferences.
  • Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
  • Enforced health and safety protocols to ensure compliance with industry regulations and maintain an accident-free workplace.
  • Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Established an employee incentive program that improved team morale and productivity levels.
  • Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
  • Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
  • Increased customer satisfaction by implementing efficient scheduling and appointment systems.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Consistently received positive performance reviews from guests.
  • Counted and documented opening and closing cash amounts daily.
  • Managed business customer service, responding to requests and concerns promptly.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Distributed business cards outside of salon to generate new business.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Environmental Services Housekeeper

St Luke's Healthcare System
03.2019 - 02.2020
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Cleaned elevators, glass, and planters in public areas.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.

Education

Diploma -

New Bedford High School
New Bedford, MA
06.1993

No Degree - Substance Abuse Counseling

Bristol Community College
Fall River, MA
08-2025

Skills

  • Customer assistance
  • Appointment management
  • Scheduling coordination
  • Employee retention
  • Barbering techniques
  • Health and safety compliance
  • Quick learner
  • Verbal communication strength
  • Cleaning and sanitation
  • Customer service excellence
  • Team collaboration
  • Highly motivated self-starter
  • Work area sanitation
  • Professional manner
  • Strong leader
  • Appointment scheduling
  • Mentoring and training
  • Opening and closing procedures
  • [State] licensed cosmetologist
  • Cleaning techniques
  • Infection control
  • Sanitation procedures
  • Vacuuming and sweeping
  • Maintenance
  • Mopping and sweeping
  • Dusting furniture
  • Vacuuming
  • Room preparation
  • Waste removal
  • Residential cleaning
  • Cleaning and sanitizing
  • Window cleaning
  • Waste management
  • Problem-solving
  • Time management
  • Attention to detail
  • Restroom sanitation
  • Workplace safety compliance
  • Sterilization techniques
  • Trash removal
  • Linen handling
  • Schedule and task management
  • Storage area organization
  • Environmental sanitation
  • Soiled linen removal
  • Floor maintenance
  • Strong work ethic
  • Organizational skills
  • Sweeping and mopping
  • Decision-making
  • Flexible schedule
  • Adaptable and flexible

Awards

2024 Fall Dean's List, 11/01/24

Certificationscourses

Substance Abuse Counseling

Languages

English
Full Professional

Timeline

Environmental Services Housekeeper

St Luke's Healthcare System
03.2019 - 02.2020

Barbershop Manager

King Cuts Barbershop
08.1995 - Current

Diploma -

New Bedford High School

No Degree - Substance Abuse Counseling

Bristol Community College
Steven Ollivierre