Steven Olschewski
Bethlehem,PA
Summary
Dynamic leader with a proven track record at The LEGO Group and Starbucks, excelling in customer service excellence and operational management. Skilled in fostering team unity and driving sales growth, demonstrating a 20% increase in customer satisfaction. Adept in leadership and adaptability, I thrive in fast-paced environments, ensuring both team development and exceptional service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Supervisor
The LEGO Group
King Of Prussia, PA
11.2024 - Current
Brick Specialist
The LEGO Group
05.2023 - 11.2025
Shift Supervisor
Starbucks
East Norriton, PA
10.2023 - 11.2024
Barista Trainer
Starbucks
Bethlehem
01.2022 - 06.2023
Barista
Starbucks
Bethlehem
05.2021 - 12.2021
Education
Easton Area High School
01.2021
Culinary Arts -
Career Institute of Technology
01.2021
Skills
Leadership and Team Management
Customer Service Excellence
Operational Management
Problem Solving and Decision Making
Communication
Adaptability and Flexibility
Training and Development
Certification
- ServSafe Certified Food Protection Manager, 04/18/26
- Starbucks Coffee Master Certified
Personal - Attributes
Empathy
Initiative
Patience
Positive Attitude
Adaptability
Attention to Detail
Professionalism
Activities
- Vice President, EAHS Gay-Straight Alliance
- President, EAHS Tabletop Club
- Award-winning student in the CIT Culinary Arts program
- Volunteer, EAHS International Festival
- Volunteer, Lehigh Valley Chorale
- Volunteer, Bethlehem Cherry Blossom Festival
References
- Elizabeth Walp, Marketing Chair, Lehigh Valley Chorale, (610) 428-1545
- Ash Weissman, Starbucks Supervisor, Starbucks Coffee Company, (732) 618-4763
Timeline
Store Supervisor
The LEGO Group
11.2024 - Current
Shift Supervisor
Starbucks
10.2023 - 11.2024
Brick Specialist
The LEGO Group
05.2023 - 11.2025
Barista Trainer
Starbucks
01.2022 - 06.2023
Barista
Starbucks
05.2021 - 12.2021
Easton Area High School
Culinary Arts -
Career Institute of Technology
- ServSafe Certified Food Protection Manager, 04/18/26
- Starbucks Coffee Master Certified
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