Steven O'Neil
North Reading,MA
Summary
Humble dedicated professional experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. I am a strong communicator with a passion for helping others and an expert on relationship building.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
Greater Boston Addiction Centers
10.2022 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with social workers, treatment facilities, therapists and other case managers to develop and implement individualized care plans and documented client progress
- Relationship building- built quality relationships with clients to better understand their treatment needs
- Relationship building with other facilities to provide outsourced opportunities to clients in need of specific services such as therapy, outpatient, groups and much more.
- Attend company events to represent facility and treatment services offered
- Facilitated individual and group sessions to promote positive behavior change for clients
- Participated in community events to promote services and engage with public.
- Provided education on substance abuse and relapse prevention
- Partnered with local organizations to expand access to social and community services.
Recovery Coach
Charles River
03.2022 - 10.2022
- Documented patient progress
- Improved relapse prevention rates by adhering to targeted recovery program mentoring.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Documented attendance and wellness checks
- Organized transportation for clients in need of attending court hearings and outside resources.
Education
Associate of Science - Licensed Drug And Alcohol Counselor
UMASS Boston
Dorchester, MA01.2026
High School Diploma -
Charlestown Highschool
Charlestown, MA05.2002
Skills
- Strong interpersonal and communication skills
- Collaborative Skills-Committed team player and obtains a team oriented mentality, offers new ideas and perspective
- Relationship building
- Substantial knowledge in substance abuse, substance abuse treatment, mental health and relapse prevention
- Fanatical attention to detail
- Fast learner, retains information well and in a short period of time
- Involved and well connected in the substance abuse field
- Experience with CRM’s and EMR’s (electronic medical records)
- Proficient with Microsoft Word and Excel
- Recovery Coach Certified
- Genuine passion for helping others
- Commitment to understanding company needs and delivering results that contribute to achieving company goals
- Active Listening
- Task Prioritization
Certification
Recovery Coach Certification
Timeline
Case Manager
Greater Boston Addiction Centers
10.2022 - Current
Recovery Coach
Charles River
03.2022 - 10.2022
Associate of Science - Licensed Drug And Alcohol Counselor
UMASS Boston
High School Diploma -
Charlestown Highschool
Recovery Coach Certification
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