Steven O'Neill

- Physically and systematically receives/acquires incoming firearms and using ARMS systems by close of business each day.

- Verifies gun accuracy to /from steel of gun to box, to receiving documents and manifests.

- Disposes firearms shipped/transferred to licensed dealers, or stores, and for verifying disposition data fed from the Electronic 4473 to ARMS by close of business each day.

- Conducts monthly firearms Audit.

- Ensures proper completion of ATF required forms, applicable state forms necessary for background checks, certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and preventing possible straw purchases.

- Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills/techniques.

- Ensures all firearms are acquired and disposed safely utilizing company protocols, proper and error free completion of all company forms properly storing/locating, cleaning and preparation of firearms for retail sale, working replenishment of firearms to the sales floor, properly packaging and shipping firearms in accordance with federal/state laws and company policy, safely checking/clearing firearms received by customers or via shipment, as well as mounting accessories/optics to firearms.

- Responds to ATF trace requests

- Assists with training of store outfitters as requested by the GM or Ops Support Reg. Mgr.

- Remains product expertise through ongoing product knowledge training

Firearm Sales Associate:

- Maintained counter sales and floor sales of other hunting merchandise

- Provided customer service for firearms

- Insured 4473s were completed thoroughly and accurately

- Has product expertise and knowledge to demonstrate and sell products

-Greeted customers and helped with product questions, selections, and purchases.

- Assisted managers relief duties and trained employees for front-end positions.

- Accurately handle a cash drawer

- Teammate of the month in April 2018

- Learned customer service skills