Summary
Overview
Work History
Education
Skills
Timeline
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STEVEN ORTNER

Port Jefferson Station,NY

Summary

Dynamic Sales Representative with proven success at Ring Savvy, excelling in customer relationship building and sales expertise. Achieved top performer status by consistently exceeding quotas and expanding the customer base through effective cold calling and tailored solutions. Proficient in CRM tools, fostering trust and loyalty among clients for sustained business growth.

Overview

11
11
years of professional experience

Work History

Sales Representative

Ring Savvy
07.2014 - 05.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Increased market penetration with introduction of innovative sales tactics.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Streamlined sales process, reducing time from lead to close.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Exceeded sales targets through effective planning and goal setting.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Negotiated prices, terms of sales and service agreements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Presented professional image consistent with company's brand values.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Stayed current on company offerings and industry trends.
  • Developed, maintained and utilized diverse client base.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built diverse and consistent sales portfolio.

Education

Associate of Arts - Liberal Arts

Suffolk County Community College
Selden, NY
05-2012

Skills

  • Customer relationship building

  • Sales expertise

  • Product and service knowledge

  • Sales closing

  • Sales consultation

  • Cold calling

  • Lead prospecting

  • CRM proficiency

  • Closing techniques

  • Lead generation

  • Records management

  • Closing talents

  • Retention strategies

  • Client engagement

  • Customer retention abilities

  • Closing sales

Timeline

Sales Representative

Ring Savvy
07.2014 - 05.2025

Associate of Arts - Liberal Arts

Suffolk County Community College

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