Steven Pailes

• Partnered with vendors and suppliers to effectively manage and budget.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Increased profit by streamlining operations.
• in charge of all plant care and cultivation including but not limited to:

IPM (integrated pest management)pesticide applications, fertilizer specifics and mix ratio amounts, system of procedure, groundskeeping amaintain and/or repair of all equiptment.

• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• dishwashing and maintained store cleanliness.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Generated repeat business through exceptional customer service.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Launched quality assurance practices for each phase of development
• operated all aspects of front of house and kitchen.

I started at this company as a delivery driver and quickly was built into management after working each position

driver, front of house, line cook.

i help open three locations and was trained by high-pace pizza men.