Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Steven Palmer

Cheboygan,MI

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Overview

44
44
years of professional experience

Work History

Operations Coordinator

FedEx
Gaylord, MI
06.2022 - Current
  • I act as the liaison between contracted service providers,(CSP) and FedEx, the corporation.
  • Balance all daily pickups and deliveries with the CSPs.
  • Handle customer concerns/ compliments/ issues.

Package Handler

FedEx
Gaylord, MI
12.2021 - 06.2022
  • Sorted packages/ loaded delivery vans.

Un-emplyed

Nonesuch
Cheboygan, MI
10.2020 - 12.2021
  • Un-employed

Internet Service Provider

HTH Communications
Pontiac, MI
11.2018 - 10.2020
  • Wiring and servicing Comcast and Spectrum head- ends for node splits and add- ons.
  • Wiring, testing, and servicing fiber optic connections.

Cable TV/ Internet/Telephone Technician

Sunrise Communications
Onaway, MI
06.2017 - 11.2018
  • Maintained all system operations, ( three head-ends servicing northern Michigan.)
  • Service, plant, installation, head-end, and operations technician.
  • System balancing.
  • Residential and commercial properties.

Cable TV Line Technician

NUC Incorperated
Ellsworth, MI
03.2017 - 06.2017
  • Installation of cable TV in residential and commercial properties as well as multiple dwelling units.
  • Aerial construction.
  • Quality control.
  • Custom installations,( interior, exterior and under-ground.)

Cable TV Line Technician

MD&P Contracting
Detroit, MI
06.2003 - 06.2017
  • Spliced/ activated CATV systems.
  • Installed and balanced active equiptment.
  • Installation and service of residential and commercial properties.
  • Quality control.

Satellite Installation Technician

One World/ INC
Thompkinsville, KY
10.2004 - 10.2006
  • Set up and maintained the head-end for a QAM CATV system for a 320 unit apartment complex.

Satellite Installation and Service Technician

BCK Communications
Wixom, MI
02.2003 - 02.2006
  • Installation and service of Dish Network and Directv systems.

Satellite Installation and Service Technician

Courtesy Communications
Hartland, MI
01.2003 - 01.2006
  • Installation and service of Dish Network and Directv systems.

Satellite Installer/Field Service Technician

All Media Communications
Warren, MI
01.2003 - 09.2003
  • Installation and service of Dish Network and DirecTV systems, both residential and commercially.

Office/ Installation Manager

Lecom
Redford, MI
01.2001 - 01.2003
  • Oversaw the installation and service of communication systems.

Cable TV Installation Supervisor

Elite Communications Inc
Redford, MI
01.1993 - 01.2001
  • Supervised crews installing and servicing communication systems.
  • Supervised the installation of under-ground utilities.
  • Supervised the installation and service of communication systems in multiple dwelling units.

Cable TV Installation and Service Technician

Asplin Coaxial Services
Grand Rapids, OH
01.1990 - 01.1993
  • Installed and supervised installation and service of commercial properties.

Cable TV Installer/Field Service Technician

Advanced Communications Inc.
Southfield, MI
01.1986 - 01.1990
  • Installed and serviced CATV systems in residential and commercial properties.

Electronics Technician

Coats Diagnostic
Cheboygan, MI
01.1985 - 01.1986
  • Updated and repaired printed circuit boards.
  • Maintained Digital Circuitry for analog computers.
  • Built and serviced automobile engine analyzers.

Store Manager

Military Bits and Pieces
Saint Ignace, MI
08.1985 - 09.1985
  • Sales, inventory, and security for a military surplus store.

Interior Communications Electrician

USN
San Diego, CA
06.1981 - 06.1985
  • Installation and maintenance of ships alarm, guidance and communication systems.

Education

Communications

KAKU And International Dish Installation/Servicei
Wixom, MI
10-2006

Supervision

Rockhurst College
Detroit, MI
07-1999

CATV Integrated Drop System

Antec
Lansing, MI
02-1995

Maintaining Ships Alarm Systems

Engine Room Alarm Systems
San Diego, CA
06-1983

Dimension 400 And 2000 PBX Systems

Bell Systems Training Center
Dublin, OH
08-1982

Leadership 101

Responsibility And Leadership
San Diego, CA
06-1982

Entry Through Advanced Fire Fighting

Advanced Fire Fighting School
San Diego, CA
06-1982

Communications, Electronics And Electricity

USN Interior Communications Electrician Class A
San Diego, CA
10-1981

Elementary Through Advanced Soldering

USN Mobile Technical Unit #1
Subic Bay, Phillipines
09-1981

Aviation Landing Aid / Wave Off System

USN Stabilized Glide Slope Indicator And Wave Off
San Diego, CA
09-1981

Installation And Service of CCTV And CATV Systems

USN Mobile Technical Unit #5
San Diego, CA
08-1981

Electricity And Electronics

USN Basic Electricity And Electronics
Great Lakes, IL
07-1981

Skills

  • Quality assurance oversight
  • Quality assurance and control
  • Cost reduction strategies
  • Personnel resource allocation
  • Over forty years in the communication/ management business

Affiliations

  • I enjoy spending quality time with friends and family outdoors.

Timeline

Operations Coordinator

FedEx
06.2022 - Current

Package Handler

FedEx
12.2021 - 06.2022

Un-emplyed

Nonesuch
10.2020 - 12.2021

Internet Service Provider

HTH Communications
11.2018 - 10.2020

Cable TV/ Internet/Telephone Technician

Sunrise Communications
06.2017 - 11.2018

Cable TV Line Technician

NUC Incorperated
03.2017 - 06.2017

Satellite Installation Technician

One World/ INC
10.2004 - 10.2006

Cable TV Line Technician

MD&P Contracting
06.2003 - 06.2017

Satellite Installation and Service Technician

BCK Communications
02.2003 - 02.2006

Satellite Installation and Service Technician

Courtesy Communications
01.2003 - 01.2006

Satellite Installer/Field Service Technician

All Media Communications
01.2003 - 09.2003

Office/ Installation Manager

Lecom
01.2001 - 01.2003

Cable TV Installation Supervisor

Elite Communications Inc
01.1993 - 01.2001

Cable TV Installation and Service Technician

Asplin Coaxial Services
01.1990 - 01.1993

Cable TV Installer/Field Service Technician

Advanced Communications Inc.
01.1986 - 01.1990

Store Manager

Military Bits and Pieces
08.1985 - 09.1985

Electronics Technician

Coats Diagnostic
01.1985 - 01.1986

Interior Communications Electrician

USN
06.1981 - 06.1985

Communications

KAKU And International Dish Installation/Servicei

Supervision

Rockhurst College

CATV Integrated Drop System

Antec

Maintaining Ships Alarm Systems

Engine Room Alarm Systems

Dimension 400 And 2000 PBX Systems

Bell Systems Training Center

Leadership 101

Responsibility And Leadership

Entry Through Advanced Fire Fighting

Advanced Fire Fighting School

Communications, Electronics And Electricity

USN Interior Communications Electrician Class A

Elementary Through Advanced Soldering

USN Mobile Technical Unit #1

Aviation Landing Aid / Wave Off System

USN Stabilized Glide Slope Indicator And Wave Off

Installation And Service of CCTV And CATV Systems

USN Mobile Technical Unit #5

Electricity And Electronics

USN Basic Electricity And Electronics

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Steven Palmer