Steven PARKER
Temple,TX
Summary
Experienced Sales Manager with a focus on delivering exceptional customer service and driving sales. Proven track record of increasing sales volume through identifying and capitalizing on business opportunities, and implementing effective sales programs. Strong multitasking abilities, problem-solving skills, and exceptional communication capabilities. Approach challenges with a critical mindset.
Overview
18
18
years of professional experience
Work History
FURNITURE SALES CONSULTANT
Rooms To Go
04.2016 - 01.2024
- Describe merchandise and explain use, operation, and care of merchandise to customers
- While staying in the parameters of the sales process
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Over 1 million dollars in sales every year
- Exceed monthly sales quota
- Exceed all monthly sub metrics
- Train and develop new sales Consultants
- To increase their knowledge and understanding of Rooms to Go mattress paradigm.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
ASSISSTANT STORE MANAGER
Ashley Home Store
01.2015 - 04.2016
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates
- Monitor customer preferences to determine focus of sales efforts
- Delegate weekly and monthly action plans for leads to be distributed to sales teams
- Merchandise and plan-o-gram show room to corporate office standards
- 1/3 of a manager team selected to increase store overall gross revenue
- Year over year increase from 14.3 million to 17.5 million.
SALES MANAGER
Palm Harbor Homes
10.2013 - 01.2015
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
- Present purchase offers to sellers for consideration
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
- Compare a property with similar properties that have recently sold to determine its competitive market price
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained over 30 daily report documents, memos and invoices.
FURNITURE MANAGER
Conns
01.2010 - 10.2013
- Advise client on interior design factors such as space planning, layout and utilization of furnishings or equipment, and color coordination
- Select or design, and purchase furnishings, art works, and accessories
- Monitor sales staff performance to ensure that goals are met
- Hire, train, and evaluate personnel
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign employees to specific duties
- Inventory stock and reorder when inventories drop to specified levels
- Increased customer satisfaction 12% year over year by addressing and resolving client concerns efficiently.
- Achieved monthly sales targets consistently over 85k volume sold
ASSISTANT STORE MANAGER
Alltel
04.2006 - 07.2009
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored over 20 new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
High School Diploma -
BELTON HIGH
Temple, TX05.2002
Skills
- High level Sales skillset and behaviors
- Strong retail management background
- Trainer
- High level of Integrity
- Skilled in training and developing sales team
- Problem Resolution
- Skilled in creating easy to understand and training programs
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel in sales and marketing
- Sales Reporting
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Operations Management
- Relationship Building
- Goals and performance
- Motivational Skills
- Product Knowledge
- Territory expansion
- Sales closing
- Territory Growth
- Business growth and retention
- Sales Presentations
References
- ODESSY BEADLES, WIRELESS CONSULTANT, TMobile, (414) 690-2959, Ufamnation2011@icloud.com, Former Co-worker
- JACOB CANCHOLA, DISTRICT MANAGER, ITW WELDING, (806)905-8881, jacobcanchola@gmail.com, Friend, Former Co-Worker
- Josh Scott Assistant Store Manager Rooms To Go (254) 743-9941, Former Manager
Timeline
FURNITURE SALES CONSULTANT
Rooms To Go
04.2016 - 01.2024
ASSISSTANT STORE MANAGER
Ashley Home Store
01.2015 - 04.2016
SALES MANAGER
Palm Harbor Homes
10.2013 - 01.2015
FURNITURE MANAGER
Conns
01.2010 - 10.2013
ASSISTANT STORE MANAGER
Alltel
04.2006 - 07.2009
High School Diploma -
BELTON HIGH
Similar Profiles
Xavier MillerXavier Miller
Warehouse Associate at Rooms To GoWarehouse Associate at Rooms To Go
Valerie MirandaValerie Miranda
Office Associate at Rooms To GoOffice Associate at Rooms To Go
Alexandra MerlosAlexandra Merlos
Office Assistant at Rooms To GoOffice Assistant at Rooms To Go