Steven Parrish
Northbrook,Florida
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
District Manager
Walgreens
06.2016 - Current
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Community Leader
Walgreens
05.2011 - 05.2016
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Associate of Arts - Business Management
Palm Beach State College
Lake Worth, FL05.2003
Skills
Pharmacy Operations- Understanding, observing, and coaching on core pharmacy workflow to improve efficiencies while striving for optimal patient outcomes in a healthcare/pharmacy environment possesses a solid understanding of pharmacy success drivers and business indicators tied to core pharmacy workflow Excel in coaching store leadership on the value of utilizing Pharmacy Workflow
Priority Management- Managing multiple priorities including how to identify key priorities and take appropriate actions towards improved performance possess extensive experience in effectively managing multiple priorities Excel at prioritizing tasks, considering both short-term and long-term goals Contribute to aligning priorities across the team by actively informing and collaborating with colleagues Efficiently adjust to changing priorities and allocate resources effectively, demonstrating a keen ability to take in new information and adjust their focus accordingly
Advancing Digital Technologies for Pharmacy- has successfully applied digital technologies to optimize pharmacy operations Understand the importance of a seamless patient experience across physical and digital channels Actively champion the use of digital services and have a track record of driving initial engagement through platforms like the website and mobile app Bring practical insights into leveraging digital tools for operational improvement
Compliance and Risk in Pharmacy- display practical knowledge of compliance, safety, and risk management by ensuring standards are followed in the pharmacy Demonstrate a growing understanding of engaging in discussions with store and pharmacy leadership teams regarding barriers to compliance and safety Have the ability to not only identify potential hazards and risks at hand, but also identify trends and take action to address performance
Builds Inclusive and Collaborative Team- Consistently champions inclusive and collaborative team dynamics, cultivating a cohesive group that values the unique contributions of each team member Actively involve team members in establishing and aligning shared goals, creating a sense of shared ownership that unifies and inspires the team Create a culture where team members regularly seek input from one another and help each other overcome barriers to achieving both team and individual goals Strong track record of promoting inclusion, facilitating team collaboration, and fostering a sense of belonging Proficient in conflict resolution, they leverage their experience to handle challenges within the team constructively, fostering a positive team dynamic
Certification
- CPhT - Certified Pharmacy Technician
Timeline
District Manager
Walgreens
06.2016 - Current
Community Leader
Walgreens
05.2011 - 05.2016
Associate of Arts - Business Management
Palm Beach State College