Steven Paskas
Rivervale,NJ
Summary
Knowledgeable Quartermaster with 5 years of experience with The United States Navy. Proficient in navigation, ship operations and supply restocking. Expertise in producing charts, standing watch and correcting errors.
Enthusiastic and motivated individual. A passionate team player who works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
9
9
years of professional experience
Work History
Quartermaster
US Navy
05.2018 - 05.2023
- Updated logs, coordinated documents and wrote detailed reports.
- Managed bridge watch duties to look for different types of threats and adverse conditions.
- Plotted and corrected charts and publications.
- Checked and replenished inventory to maintain optimal operations.
- Aided in navigation and operating ship controls.
- Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
- Installed, tested and configured new shipboard equipment for use.
Customer Service Associate
Acme Fresh Market
01.2018 - 05.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Gym Attendant
Westwood Health And Fitness
08.2016 - 01.2018
- Enforced rules and held customers accountable for not following gym regulations.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Serviced complex equipment quickly to minimize wait times for specific machines.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Grocery Clerk
Shoprite Of Pearl River
08.2014 - 06.2016
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
Pascack Valley High School
Hillsdale, NJ06.2016
Skills
- Positive Outlook
- Project Management
- Strategic Sourcing
- Delegating Work
- Team Player
- Handles Stress
- Customer Service
Accomplishments
Recipient of the Navy and Marine Corps Achievement Medal.
Timeline
Quartermaster
US Navy
05.2018 - 05.2023
Customer Service Associate
Acme Fresh Market
01.2018 - 05.2018
Gym Attendant
Westwood Health And Fitness
08.2016 - 01.2018
Grocery Clerk
Shoprite Of Pearl River
08.2014 - 06.2016
High School Diploma -
Pascack Valley High School
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