- Web Development and Design
- Artificial Intelligence (AI) and Machine Learning
- Video Gaming
- Sustainable Tech Innovations
- Graphic Design
- Music
- Photography
- Creative Writing
or Procreate
STEVEN PELZEL
Cincinnati,OH
Summary
Dedicated maintenance and technical professional with a strong track record of ensuring cleanliness and operational efficiency across diverse environments. Recognized for exceptional attention to detail and reliability in upholding stringent sanitation standards while fostering a safe and collaborative atmosphere. Proven ability to adapt to evolving needs, complemented by experience in a call center setting, providing effective technical support to clients over the phone. Committed to delivering high-quality service and maintaining optimal functionality in all tasks.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Custodian
HHM / Harvard Maintenance
Cincinnati, OH
02.2021 - Current
- Managing cleaning operations for call center facility under US Bank contract.
- I stock inventory throughout the facility.
Kings Island Associate - Costumed Performer
Kings Island - Cedar Fair
Mason, OH
08.2014 - 11.2025
- Facilitated guest experiences during Halloween haunt season events.
Pest Controller
Greenix LLC
Cincinnati, OH
04.2020 - 06.2020
- Conducted thorough inspections and treatments for pest control at various client locations.
Information Technology Deployment
Pomeroy, CBTS, Credit Terminal Services
Cincinnati, OH
01.2014 - 01.2020
- Coordinated and executed multiple computer and hardware deployment initiatives during specified period.
- Places included Hospitals, Banks, Office Buildings, and Houses.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Customer Service Representative
Sentrilock
West Chester, OH
01.2013 - 09.2013
- Assisted in managing sentrilock lockboxes for secure access. Supported team members in utilizing lockbox technology effectively. Maintained organization of lockbox inventory for efficient operations.
- Website Training Sentricards
- Product Information Sentrilock Software
- Card Termination & Creation Real
- Estate Board Policies
- Ticket Creation & Data Entry Card Readers
- Lockbox Troubleshooting & Training Windows & Mac OS
- Complaint Resolutions Network Troubleshooting
Courier
United Courier
Cincinnati, OH
06.2012 - 09.2012
- Blood Donations & Platelets
- Pathology Specimens
- Medical Supplies
- Patient X-Rays Office Furniture
- Real Estate Contracts
- Judiciary Forms
- Payroll
Custodian
Goodwill Industries
Cincinnati, OH
07.2004 - 01.2010
- Office Spaces
- Laboratory Rooms
- Exercise Rooms Hallways
- Security Rooms
- Conference Rooms Bathrooms
- Windows
- Carpets
- Showers
- Trash
- Walls
Education
Bachelor's - Business Technology
University of Cincinnati
Cincinnati, OH01.2025
Associate of Applied Science Degree - Electronic Media
University of Cincinnati
Cincinnati, OH01.2020
Skills
- Computer Break/Fix
- Network Administration
- Microsoft 365 Suite
- Word/Excel/Powerpoint
- Adobe Software / Video Filming / Editing/Photoshop
- Windows 7-11 / Mac OS / iOS / Android / Linux / Chrome
- Data Entry
- Photography
- Wire Termination
- Printers
Certification
- A+
- Network+
- Security+
- Project+
- MCP
- CySA+
- CSIS
- CIOS
- ITIL
- CSAP
Interests
Timeline
Custodian
HHM / Harvard Maintenance
02.2021 - Current
Pest Controller
Greenix LLC
04.2020 - 06.2020
Kings Island Associate - Costumed Performer
Kings Island - Cedar Fair
08.2014 - 11.2025
Information Technology Deployment
Pomeroy, CBTS, Credit Terminal Services
01.2014 - 01.2020
Customer Service Representative
Sentrilock
01.2013 - 09.2013
Courier
United Courier
06.2012 - 09.2012
Custodian
Goodwill Industries
07.2004 - 01.2010
Associate of Applied Science Degree - Electronic Media
University of Cincinnati
Bachelor's - Business Technology
University of Cincinnati