Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Perez

Palmdale

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Sales Associate/Keyholder

Sunglass Hut
01.2021 - Current
  • Develops sales strategies aligned with market trends, enhancing revenue and customer engagement
  • Ensures precise inventory management and attractive product displays for optimal customer experience
  • Maintains accurate data entry for stock levels, discrepancies, and sales to support operational efficiency
  • Fosters team collaboration to optimize store operations and service
  • Trains new staff, including managers, to ensure high performance and consistency
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

BoH/Merchandiser

Macys
01.2020 - 01.2021
  • Stock and display merchandise, ensuring accurate pricing and functionality, enhancing customer experience
  • Maintain clean, safe workspaces, including stock and inventory rooms, improving operational efficiency
  • Manage inventory, ensuring accurate stock levels and product quality, reducing stock discrepancies
  • Take on additional tasks during peak seasons, demonstrating flexibility and commitment, supporting team goals
  • Work extended hours to meet project deadlines, ensuring timely completion and customer satisfaction

Member Service Rep

Planet Fitness
01.2018 - 01.2020
  • Verified member eligibility and maintained accurate billing records, ensuring up-to-date payments
  • Scheduled appointments efficiently using computer network, enhancing member management
  • Managed extensive data entry for banking records, ensuring precise billing and notifying members of overdue payments
  • Supported the onboarding process for new members, explaining benefits and assisting with paperwork completion.
  • Enhanced member satisfaction by keeping the training area clean and organized

Education

Associates of Science - Computer Networking

Antelope Valley College
Lancaster, CA
01.2024

Skills

  • Customer Service
  • Client Service
  • Complex Problem-Solving
  • Excellent people skills
  • Proficient in Microsoft Office Excel, Spreadsheet, Access

Timeline

Sales Associate/Keyholder

Sunglass Hut
01.2021 - Current

BoH/Merchandiser

Macys
01.2020 - 01.2021

Member Service Rep

Planet Fitness
01.2018 - 01.2020

Associates of Science - Computer Networking

Antelope Valley College

Similar Profiles

CREATE PROFILE
Steven Perez